Job Title: Service Coordinator

Job Description

• Answer customer calls and emails.

• Resolve customer issues and inquiries.

• Create estimates for maintenance and service repairs.

• Schedule Technicians to complete open work orders.

• Follow up on repair part orders.

• Perform other duties as assigned.

Hard Skills

• 2+ years in a mechanical environment (e.g., Auto dealerships, Mechanical Service Repair Shops)

• Mechanical Acumen

• Customer service experience

• High School Diploma/GED

• Salesforce experience (a plus)

Soft Skills

• Excellent communication skills

• Strong organizational abilities

• Detail-oriented

• Team player

Job Type

This is a permanent position.

Work Site

This is a fully on-site position in South Easton, Massachusetts.

Work Environment

This job operates primarily in an office environment on the company site with some interaction with a warehouse/shipping area.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.