Title

Records Specialist - Front Desk (Afternoons)

Open Date

11/19/2024

Full-Time/Part-Time

Full-Time

Exempt/Non-Exempt

Non-Exempt

Bargaining / Non-Bargaining

Non-Bargaining

Division

South Bend Police Department

Location

Police

Reports To

Records Supervisor

Schedule

3pm-11pm M-F, every third weekend 9-5

Pay Rate

$17.00 Hourly

Description

Salary - $17 per hour

SUMMARY:Responsible for all record and case related processing functions. Interacts with Officers, Administration, Legal, Government and other Law Agencies daily. Aids the public with questions and report purchases. Requires a person who can make sound decisions and multitask with a strong ability to problem solve.

SUPERVISION EXERCISED:Not applicable.

ESSENTIAL DUTIES AND RESPONSIBILITIES:This list represents the types of duties required by the position. Other duties may be assigned as reasonably expected.

• Maintains a high volume of case files for Patrol, Detective Bureau, Burglary Unit, SVU, and MSOS.
• Processes all crash/accident reports from Government Aries system.
• Enters all traffic tickets.
• Researches records for closure or missing information status.
• Processes and send reports via PDF to the prosecutors office.
• Interacts with the public (civilians, businesses, victims, suspects, convicted felons) over the phone and face to face.
• Creates the Public Bulletin every 8 hours; updating information as cases are created for Officers and the Public.
• Oversees and maintains logs of all police cases and supplements.
• Researches and processes Public Access Requests.
• Performs background checks, gun permits and registrations.
• Processes all impounds with constant contact with multiple Tow Companies.
• Scans/Achieves case paperwork from services into LaserFiche for archiving purpose.
• Contacts and interacts with internal and external personnel, City Legal, Officers, Probations Offices, Court Systems, Outlier Law Agencies, Civilians, Business owners, etc.
• Reviews, processes, and distributes reports and cases to requesting agencies.
• Working Front Desk, answers all incoming calls
• Takes reports over the phone and face to face as they come into SBPD.
• Dispatches calls for certain situations when an officer is needed at a specific location.

NON-ESSENTIAL/MARGINAL FUNCTIONS:Performs other duties and assumes other responsibilities as apparent or as delegated.

QUALIFICATIONS:To perform this position successfully, an individual must be able to per