Title

Parks Outreach and Engagement Team

Open Date

9/6/2024

Full-Time/Part-Time

Part-Time

Exempt/Non-Exempt

Non-Exempt

Bargaining / Non-Bargaining

Non-Bargaining

Division

Venues Parks and Arts

Location

Community Initiatives

Reports To

Superintendent: Clean and Safe

Schedule

5pm-11pm Sun-Sat

Pay Rate

$18-$20 Per hour

Description

PAY RATE $18.00 - $20.00

Schedule:Seven days a week, 5PM-11PM, Hours may vary based on operational needs and events

DESCRIPTION SUMMARY:Performs public interactions around park rules, public safety, and hospitality assistance. Performs facility inspections and light maintenance.

ESSENTIAL DUTIES AND RESPONSIBILITIES: This list represents the types of duties required by the position. Other duties may be assigned as reasonably expected. Ensuring and (if need be) correcting customer behavior in regard to City ordinances, ensuring customers have a positive experience, liaison w/ SBPD as needed. N

ON-ESSENTIAL FUNCTIONS: Other related duties as assigned.

QUALIFICATIONS:To perform this position successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonableaccommodations may be made to enable individuals with disabilities to perform the essential functions.

POSITIONREQUIREMENTS REQUIREMENTS:

• High School Diploma or combination of education and experience required.
• Demonstrate skill set containing, positive customer assistance, clear and concise communication, and the ability to positively interact with customers of different backgrounds and ages.
• Ability to perform visual inspections of facilities and patrons.
• Ability to learn and educate the public about park ordinances.

KNOWLEDGE, SKILLS, AND ABILITIES PREFERRED:Security, safety, de-escalation techniques, hospitality, and customer assistance.

CERTIFICATES, LICENSE, REGISTRATION:Valid Drivers License.

EQUIPMENT: Golf cart, cell phone, iPad, camera, custodial tools, and misc. hand tools.

PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and walk, and talk or hear. The employee is required to walk constantly; use hands to fingers, handle or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required in this job include vision and the ability to adjust focus. WORK ENVIRONMENT The noise level in the office environment is usually quiet and moderately loud in the field. The employee is frequently exposed to cold, wet, and humid conditions. Smoke free environment.

Position Requirements

Required

Pre-employment Drug Screen and Background Check

About the Organization

South Bend is the economic, educational, media, and cultural hub of a multi-county region spanning the Michigan-Indiana border. It's the fourth-largest city in Indiana with over 100,000 residents. South Bend's flourishing collegiate community and burgeoning tech industry have built upon the foundation of the city's industrial past to create a vibrant present and a promising future. The city's 14 institutions of higher learning, including the internationally renowned University of Notre Dame, infuse South Bend with creative energy in the arts, business, and technology. Combined with recent economic growth, strong neighborhoods, an affordable cost of living, exciting recreational opportunities, and thriving arts venues make South Bend a fabulous place to live, work, and, play.

AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.

EOE Statement

EOE/ADA Statement

The City of South Bend provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application/hiring process should contact the Legal Department's ADA Compliance Officer, Michael Schmidt, at legaldept@southbendin.gov and Human Resources at humanresources@southbendin.gov to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.

The City of South Bend seeks to attract, develop, and retain the highest quality public safety officers, staff and administration. The City of South Bend is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from underrepresented candidates and others that will enhance our community in compliance with EO No. 1-2016 Section 1. Moreover, the City of South Bend prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance