Data Center Security Manager / Shift Leader

Position Type: Full-Time, Exempt – Contingent upon award

Work Location: St. Joseph County, IN

Shift: On-Site, Day, Night (Panama Schedule)

Patriot Group International Inc. (PGI), voted #1 Best Place to Work by Virginia Business Magazine and the Best Companies Group, offers an unrivaled hybrid of specialized services by combining security and risk management disciplines with a special operations and intelligence perspective.

Patriot Group International Inc. (PGI) has a current full-time, employee opening for a Data Center Security Manager / Shift Leader (DCSM/SL) position based in the St. Joseph County area. This position reports to the Cluster Security Account Manager (CSAM).

The DCSM/SL manages and directs all operations and personnel management of a data center security operation, including security services and response, scheduling, budget, training, contract compliance, and quality management.

The DCSM/SL will be responsible for the following:

• Responsible for administration requirements, reporting, incident response, training, human resources concerns, timekeeping, and invoicing support for the assigned site on a 24/7/365 basis.

• Serve as a direct PGI representative to the customer data center site security manager.

• Directly responsible for the site’s contract compliance with all elements of customer statements of work, service level agreements, and quality assurance.

• Assist the PGI CSAM in the development, maintenance, and reporting of individual program budgets including minimization of unplanned overtime.

• Assist the CSAM in providing strategic direction and direct guidance to operations and subordinates to manage activities and issue resolution, including physical security, safety, and business continuity events.

• Assist the CSAM in creating or improving the operational systems, processes, and policies in support of the customer mission.

• Assist the CSAM and operations staff in the planning and executing of screening, hiring, development and retention of security personnel and supervisors.

• Ensure 100% staffing coverage and responsibility alignment for the assigned site, team and shift.

• Oversee and direct crisis management functions at the assigned site including command and control of incident response post-orders, law enforcement and emergency services coordination, customer communication, after-action review and debriefing.

• Enforce PGI policies and standards of conduct.

• Other duties as required or delegated by the CSAM.

Required Qualifications:

• Commitment to the mission, PGI core values and ethos.

• At least 5 years of security, military, or law enforcement management experience including a strong knowledge of personnel management, budgeting, and compliance.

• A minimum of 2 years of experience managing shifts of personnel including screening, hiring, training, scheduling, and reporting activities.

• Knowledge and experience in organizational effectiveness, operations management and implementing best practices.

• Excellent computer skills and proficient in Excel, Word, Outlook, and Smartsheet.

• Excellent communication skills.

• Knowledge and experience using Lenel and other access control tools.

• Demonstrated leadership and vision in managing staff groups, projects, or initiatives.

• Excellent interpersonal skills and a collaborative management style.

• A demonstrated commitment to high professional ethical standards and a diverse workplace

• Excels at operating in an ever-changing environment.

• Excellent people manager, open to direction and commitment to get the job done.

• Delegate responsibilities effectively.

• Must be available by phone or email after hours and on weekends.

• Ability to pass a pre-employment drug screen and periodic random drug screening as well as a background check

• U.S. Citizenship

Preferred Qualifications

• One year of experience managing the physical and technical security aspects of large data centers or similar facilities.

• Two years of experience managing high volume (100+ security, military or law enforcement professionals) employee development and training initiatives in a high pressure and high visibility environment.

• Significant experience diplomatically managing both upward and downward within a defined chain of command with internal and external customers or stakeholders.

• Experience in developing local, state or federal level policies and procedures.

• Experience in national level incident response protocols.

• Bachelor’s degree in a related field.

Physical Requirements:

• This position requires lifting, standing, walking, sitting, bending throughout the workday; with some workdays being up to 12 hours.

Patriot Group International Inc. is a global mission support service provider with expeditionary capabilities, providing services to select clients within the intelligence, defense, and private sectors. PGI is a veteran-owned and operated company with experience performing in over 50 countries including austere and high-threat environments.

DISCLAIMER:

Patriot Group International Inc. is proud to be an Affirmative Action/Equal Opportunity Employer. PGI provides equal employment opportunity for all persons in all facets of employment. PGI maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks.

If you are a qualified individual with a disability or a disabled veteran and need a reasonable accommodation to use or access our online system, please contact us on our home page.

http://patriotgroupinternational.com/