Administrative Assistant, Consumer and Mortgage Servicing, South Bend, IN

Job Category:Administrative/Service Support Requisition Number:ADMIN003298

Posting Details

- - Posted:September 16, 2024

• Full-Time

• On-site

• Locations Showing 1 location South Bend Main Office 100 N Michigan St South Bend, IN 46601, USA

Job Details

Description

POSITION SUMMARY Responsible for imaging of loan files for various departments into the Nautilus system. Also responsible for mailroom duties and warehouse file maintenance.

ESSENTIAL REQUIREMENTS

• Prepares and images loan files for consumer and mortgage. Indexes the imaged documents and ensures the accuracy of the customer information.
• Verifies that the imaged documents are indexed correctly. Prepares supported documents for retention.
• Files all legal documents and ensures they are filed properly in the file room.
• Re-indexes imaged documents due to conversions, enhancements or change of loan status.
• Updates logs in Excel for productivity measurement.
• Updates follow up reports or other productivity tracking reports as needed.
• Responsible for mailroom pickup and distribution; including logging packages.
• Responsible for supply ordering duties for multiple cost centers.
• Assist in prepping collateral perfection documents.
• Assist in closed loan process including prepping collateral releases.
• Fills and labels file boxes for the warehouse and maintains file location and retention log.
• Responsible for the completion of all compliance training related to the position.
• Must understand all applicable laws and regulations that apply to the position and complies with the requirements.

NON-ESSENTIAL FUNCTIONS Performs all other duties as assigned.

EXPERIENCE/SKILLS

• One (1) to three (3) years of related experience preferred.
• Prior data entry or clerical experience preferred.
• Prior general office experience helpful; including experience in sorting and prepping files to image, filing, data entry and answering phones.
• Knowledge of loan documents.
• Knowledge of document imaging and document retrieval from an electronic system, (e.g., Nautilus) preferred.
• Proficiency in Microsoft Excel and Word essential.
• Ability to handle multiple tasks in a fast-paced environment.
• Dependable, detailed oriented and a team player.
• Great customer service and communication skills.

EDUCATION High School Diploma/GED required. One (1) - three (3) years college preferred.

TRAVEL REQUIREMENTS Minimal or occasional travel for meetings, projects or training as needed.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals to perform the essential functions.

While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee must be able to lift and/or move up to 25 pounds.

EQUIPMENT MS Office PC, fax, phone, imaging and standard office equipment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individu ls who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)