Job Number 24173646

Job Category Property Leadership

Location The Row Hotel at Assembly Row Autograph Collection, 375 Foley Street, Somerville, Massachusetts, United States

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

Additional Information: This hotel is owned and operated by an independent franchisee, Colwen Management, Inc. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

The Row Hotel at Assembly Row, an Autograph Collection property, is seeking a dynamic hands-on, passionate results-driven General Manager to lead the team. This AAA Four-Diamond award-winning property combines historic charm with a modern twist. Located on the former site of the Ford Motor Assembly Plant, the property offers travelers an escape from the predictable in vibrant Assembly Row – a center of shopping, dining and entertainment.

The General Manager is responsible for all day-to-day hotel operations, providing impactful leadership and support to the team, quality assurance, driving exceptional guest service standards, superior guest satisfaction, ongoing enhancement of service and quality improvements at the hotel, associate development and engagement, fiscal responsibility, a strong working knowledge of financial statements and internal controls. This is a roll-up-your-sleeves hotel general manager role that, when necessary, will require the individual to work in all departments to support and lead the team. This is not a manage-from-the-office type of opportunity.

Colwen Hotels is a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward-thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 40+ hotels in our portfolio operating across 10 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities.

General Responsibilities:

-Responsible for the day-to-day hotel operations including Front Office, Housekeeping, Food & Beverage, Maintenance and Sales.

-Directs and leads the preparation of short and long-term hotel business plans and budgets meeting company goals and growth objectives.

-Collaborates in creating, directing, and executing hotel sales and marketing, revenue optimization, distribution strategies and initiatives to yield desired financial results.

-Develop a strong knowledge of local market (demand generators, competitor strategy and community impact/involvement opportunities).

-Participate in recruiting, hiring and the ongoing evaluation of associates.

-Ensure that associates receive effective and impactful ongoing standards of service and skills training to consistently deliver a high level of service to guests.

-Create and maintain a professional, respectful, and engaging work environment for hotel associates that fosters a professional, respectful, and fun environment.

-Drive ongoing associate engagement/recognition initiatives.

-Establish and maintain open collaborative relationships with direct reports, associates, and all property departments (Front Office, ———Housekeeping, Maintenance, Food and Beverage and Sales).

-Tour and inspect hotel daily and monitor property cleanliness, product quality and ensure achievement of service standards.

-Liaises with the Finance Department to ensure strict adherence regarding company policies and controls.

-Adherence to all Marriott and Colwen Hotels standards.

Requirements:

-5+ years of Full-Service Hotel General Manager experience

-Prior brand experience a plus

-Possess superior communication skills

-Full knowledge of food & beverage operations

-Demonstrated passion for hospitality and service

-Attention to detail and highly organized

-Self-motivated and results-driven

-Creative problem-solver and multi-tasker

We’ve got you covered: Benefits & Perks

-Medical Insurance with Company-Funded HRA

-Dental Insurance

-Vision Insurance

-Flexible Spending Accounts

-Wide-Array of Supplemental Insurance Offerings

-Paid Time Off Programs

-Employee Assistance Program

-401K Plan – Traditional & Roth Options with Employer Match

-Hotel Discount Travel Program for Associates & Family

-Exclusive Associate Discounts – Travel, Entertainment, & Retail

-Training and Development Programs

-Career Advancement Opportunities

This company is an equal opportunity employer.

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The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.