Description

TEKsystems, in support the Commonwealth Office of Technology Southern Field Services Division, is looking for a knowledgeable Desktop Support Technician with a high aptitude for customer service in the Somerset area (and surrounding counties). Our technicians interface with the agency users remotely and in person, so customer service skills are as essential as technical skills. Qualified candidates must maintain a valid driver’s license and lift and carry heavy objects or potentially work in uncomfortable positions for extended periods of time. Candidates must also be experienced with desktop support, including but not limited to installation, troubleshooting, and repair in a windows-based environment. The candidate also needs to possess basic network troubleshooting skills.

This is long term position with a solid benefits package and significant opportunity for skills development and career advancement. There will be some travel, but a Commonwealth of KY vehicle will be available for use. If not, mileage will be paid.

Skills

windows, outlook, o365, active directory, Desktop, Support, Help Desk, Troubleshoot, Windows 10, Support, Active directory, Troubleshooting, Customer service, Help desk, Technical support, Office 365, Outlook, Imaging, Deployment, Troubleshooting hardware, O365, Ticketing system, Imaging software, Printer support, Desktop hardware, Desktop, Hardware support, Microsoft office, Win10, windows 11, win11, Hardware, Printers, Software Installation, Phone support, Network connectivity, Exchange, Servicenow, Hardware/software, Mobile device, Inventory, Migration, Hardware troubleshooting, Customer support, Service desk, Help desk support, Installation, Software support, Pc support, Mobile

Top Skills Details

windows, outlook, o365, active directory, Desktop, Support, Help Desk, Troubleshoot,Windows 10,Support,Active directory,Troubleshooting,Customer service,Help desk,Technical support,Office 365,Outlook,Imaging,Deployment,Troubleshooting hardware,O365,Ticke

Additional Skills & Qualifications

Customer service is huge, excellent communication, team player, and someone that is focused on developing strong relationships with the end users.

Will need strong desktop support because this is a backfill for a Tech who left recently.

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $19.00 - $23.00

• Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Somerset,KY.

Application Deadline

This position will be accepting applications until Jan 30, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.