Swagelok is a global organization and one of the largest employers of manufacturing talent in Northeast Ohio. We are driven by our core values of Quality, Integrity, Respect for the Individual, Customer Focus, Innovation, and Continuous Improvement, which are demonstrated through our daily actions. For 75 years, our dedication to our core values has been the foundation for our success. Our products have been up into space, down to the bottom of the ocean, and everywhere in between. That same dedication spans to our customers.

Throughout our organization we demonstrate a commitment to these values and those we bring onboard. Whether you want to grow in your role or explore broad opportunities and develop new skills—you’ll thrive in a culture that promotes learning and development.

We strive to be a company where we all can do our best work with a true sense of purpose and belonging. 

Be Connected. Be Valued. Be You.

We hope you’ll consider joining our team.

Position Summary:

This position will work within our IT Platforms team supporting our Supply Chain organization specifically focused on Ivalua procurement software (SaaS). Responsible for gathering business requirements and developing high-level approach to solutions and services to fulfill requirements on departmental or mid-sized corporate projects. Act as primary liaison between line of business representatives and Information Technology. Responsible for development of process maps, use cases and testing plans. Requires solid understanding of how the business operates as well as the software that enables business processes.

Essential Duties & Responsibilities:

• Works with business stakeholders to identify issues and coordinates efforts to deliver solutions.

• Demonstrates ability and practical expertise in business analysis.

• Primary point of contact and liaison to the software provider to foster ongoing collaboration to support business value attainment, product management, road mapping and general steady state support.

• Experience with SQL preferred, and/or demonstrated ambition to learn SQL in order to effectively support the platform.

• Contributes to enterprise business process improvement.

• Applies skills in project planning, requirements gathering, software configuration, process mapping, preparing functional specifications, software testing and project knowledge capture.

• Communicate with business stakeholders at all levels of the organization.

• Works with more experienced business analysts and leaders to develop negotiating skills, and exercises those skills in procurement of resources, negotiation of scope and process boundaries with line of business.

• Facilitates large group meetings and effectively presents and interacts with multiple levels of management.

• Contributes to the solution of complex problems; provides a new perspective on existing solutions.

• Interprets customer needs, assesses requirements and identifies solutions to nonstandard requests.

• Works with the line of business and more senior analysts to develop and document solution requirements, develops and coordinates test plans.

• Contributes to the balancing of costs and resources vs. scope and requirements for large and complex projects.

• Identifies and escalates issues to Project Manager or more senior analysts after attempting to resolve with the line of business.

• Effectively leverage different opinions and experiences to solve problems and accomplish tasks/goals, always working towards the task at hand.

Education and/or Work Experience Requirements:

• Education: Bachelor degree in Business Administration or related field or equivalent experience required.

• Experience: 3-5 years experience in IT or Line of Business field related to the specific role

• Experience in project management methodologies and use of business analysis tools

• Proven experience in communicating with business stakeholders at all levels of the organization

• Excellent verbal and written skills to articulate solution options and recommendations

Working Conditions and/or Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

Swagelok is proud to be an Equal Opportunity and Affirmative Action Employer. Applicants are selected without regard to race, ethnicity, creed, color, religion, sex (including pregnancy), age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law.

Working Conditions and/or Physical Requirements:

• Working conditions associated with normal office environment.

• Ability to operate standard office equipment (e.g., computer, telephone, copier, printer, etc.).

• Ability to effectively communicate in both small and large groups and settings.

• Occasional domestic and/or international travel may be required.

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and quantitative productivity standards.

• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

Swagelok provides a comprehensive package of valuable benefits called Total Rewards focused on health and wellness, compensation, retirement planning, and supplemental rewards. 

To apply:

1. Click ‘Apply Now’ to the role of interest, upload your resume and complete the application.

2. Those that match our qualifications will be contacted to schedule a phone interview.

Congratulations on taking the first step to B e Connected. B e Valued. B e You.

_Swagelok is proud to be an Equal Opportunity and Affirmative Action Employer.  Applicants are selected without regard to race, ethnicity, creed, color, religion, sex (including pregnancy), age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law _

_Swagelok will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990,the Americans with Disabilities Act Amendments Act of 2008, and Ohio state law. _

_This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Swagelok is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason. _