The Vice President of HR Operations is a member of the HR Leadership Team reporting to the Chief People Officer and leads the HR technology, operations, and data and analytics strategy and execution for the function. They lead the HR Technology, Shared Services (HR Assist), and HR Analytics functions and teams. The role partners with other key stakeholders to design, deploy, and maintain processes, programs, and policies to support a global HR team. The role manages complex projects that may involve multiple HR practices and lead and manage change across the business. #LI-DNI Provide strategic oversight and direction for the HR Technology, Analytics, and Operations functions. In partnership with IT and the HR leadership team, deliver on the technology strategy to enable the HR function to offer efficient and proactive services supporting the company's strategy and business objectives. Evolve and maintain the technology roadmap for HR systems and applications. Identify opportunities to leverage technology to streamline processes, improve efficiency, and support business growth. Manage relationships with HR technology vendors and service providers. Evaluate vendor capabilities, negotiate contracts, and establish service level agreements (SLAs) compliance. Develop and align HR analytics strategies with overall business goals. This involves understanding organizational objectives and translating them into actionable analytics initiatives. Drives continuous improvement in HR processes and practices through evidence-based insights. Evaluate the effectiveness of HR programs and interventions using data-driven methodologies. Define key metrics and performance indicators for company health, culture, and performance evaluation. Develop dashboards and reports to track these metrics regularly and provide actionable insights to the HR team and business leaders. Ensures that company complies with all employment laws and regulations, including equal employment opportunity laws, wage and hour laws, and health and safety regulations. Oversees the collection, storage, and organization of HR-related data. Ensures data integrity and security while complying with relevant regulations (e.g., GDPR, CCPA). Enhances and evolves the Shared Services model, which acts as the first point of contact for all employees and managers to address their HR-related questions. It defines and monitors service level agreements, key metrics, and opportunities to improve efficiencies. Oversees and ensures successful benefits, leave, and payroll administration; coordinates with various business and HR leaders to implement, monitor, and drive improvements in HR processes, including coordination with other internal and external providers of HR administrative services. Partners with senior leaders to drive change, enhance organizational effectiveness, identify areas for improvement, and develop and implement related strategies. Owns accountability for talent management and navigation of employee-related issues that impact morale and work environment to ensure a high-performing team, including hiring and selection, succession planning, performance and compensation management, and employee development and career coaching as required. Manages priorities and workload distribution and removes barriers that impede progress. Establishes function budget as per the strategy and expected business performance results, drives prudent management of expenses throughout the year, and provides forecasts and variance explanations as needed. 15+ years of Human Resource Operations or a related field. Bachelor's degree in Human Resources, Business, or a related field is required. Master's degree in HR management or business administration is preferred.