This is a job for a Customer Quality Manager position with the company located in Senatobia, MS area.

Job Summary: This role will focus on deploying and supporting a Quality Culture within local ABB, by assuring and controlling Quality with systems, tools, and teams to exceed customer expectations while ensuring sustainable operations. Supports and maintains the Quality Management System of the local unit.

Responsibilities: Representing the Voice of the Customer and managing a team of Engineers and Technicians that are responsible to address the customer quality issues, perform root cause analysis and lead the implementation of the corrective actions to solve the customer quality issues in a timely manner. Leading the design, planning, and execution of tests, controls, verifications, and validations that are directly related to products, systems, or software production and/or delivery processes. Coordinating a proper interface between quality control needs and activities for supplier quality, production quality, testing and validation, and engineering, as applicable. Executing and assisting in specific quality control-related training, promoting a passion for quality and integrity in all actions, with a focus on result orientation; and ensuring organization has necessary hardware and software capabilities to ensure products and systems meet specified requirements and customer expectations. Ensuring deployment of metrics and tools related to quality control in incoming items, production, factory, or software test labs, and final inspection quality, as applicable.

Qualifications: Bachelor's degree is required, preferably in Electrical / Electronic / Mechanical Engineering. Master's degree in business or engineering fields preferred. Experience troubleshooting technical issues on our products and using testing equipment. Previous experience in quality department or equivalent preferred. Green belt (lean six sigma) certification preferred. Previous experience in Electrical product manufacturing units or laboratory preferred. Ability to perform UL and other functional tests on MCCB and ACB family products. Candidates must already have a work authorization that would permit them to work for ABB in the US.

Equal Opportunity Employer -- minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.