Overview Orrick currently has an excellent opportunity for a Workflow Specialist. This position could be based in any of our California, Oregon or Washington state offices. The Objective: As a Workflow Specialist, you will play a crucial role in managing the intake and distribution of requests within the Business Development (BD) department. Your primary responsibility will be to ensure that requests are efficiently directed to the appropriate team members, optimizing workflow and maintaining a high standard of service. What will I do? The Workflow Specialist will serve as the initial point of contact for the BD department, making informed decisions based on intake requests, team member skill sets, and capacity. You will collaborate with team members to ensure tasks are completed efficiently and effectively. How will I spend my time? You will spend most of your time on these responsibilities: Responsibilities Monitor and Assign Requests Oversee the BD Workflow Intake system and assign new requests to the appropriate team members. Engage with requesters to gain a deeper understanding of their needs before directing them to the right BD team member. Manage Deadlines and Communication Monitor deadlines and follow up with BD team members as necessary. Escalate potential issues with recommended solutions to the BD Workflow Manager and/or Director, BD Operations, Technology & Data Management. Optimize Team Utilization Ensure that BD team members are effectively and efficiently utilized. Identify potential risks related to capacity constraints and develop mitigation plans. Adapt and Improve Processes Adapt processes and procedures in real time as needed. Update team playbooks regularly to reflect any changes. Qualifications Strong project management skills, including the ability to track various tasks and deadlines. Excellent verbal and written communication skills to interact with requesters, including senior Partners. Proficiency in data analysis and capacity planning tools. Experience with process improvement methodologies. Strong interpersonal skills to build rapport and maintain positive relationships with team members. Ability to work effectively with colleagues across various departments and functions. Flexibility to work outside of normal working hours as required. Who is Orrick? Orrick is a global law firm focused on serving the technology & innovation, energy & infrastructure and finance sectors. Founded more than 150 years ago in San Francisco, Orrick today has offices in 25+ markets worldwide. We are recognized worldwide for delivering the highest-quality legal advice through our diverse teams and for our culture of innovation and collaboration. Financial Times selected Orrick as the Most Digital Firm of 2020, and in the past five years, the Most Innovative Law Firm of the Year three times and runner-up twice. For the ninth year in a row, Fortune named Orrick to its 2024 list of the 100 Best Companies to Work For. Learn more about our awesome employee experience here: Fortune 100 Great Place To Work certified company. Compensation and Benefits The expected salary range for this position is between: California Major Markets* $71,000 - $93,000 National $69,000 - $86,000 * California Major Markets includes San Francisco, Silicon Valley, Los Angeles, Orange County, Santa Monica. All other California locations fall within National range. Orrick is committed to providing a comprehensive, competitive, and thoughtful total compensation package to our attorneys and staff, wherever they work. This compensation and benefits information is based on the Orrick's estimate as of the date of publication and may be modified in the future. The level of pay within the range will depend on a variety of job-related factors that may include, but not limit