Traveling Associate Practice Development Manager Location US-WA-Seattle ID 2024-1194 Category Sales Position Type Regular Full-Time Overview Position Overview: The Travelling Associate Practice Development Manager (TAPDM) is responsible for driving NeuroStar Treatment Session (NSTS) volume and revenue growth within existing customer accounts that are contracted through a price per use model. The TAPDM supports our territory assigned development managers and is expected to travel up to 70% of the time as part of their responsibilities. The TAPDM is expected to demonstrate professionalism and a commitment to excellence at all times, while also exhibiting a high level of ethical behavior. The TAPDM is also expected to produce a sales volume of NSTS at or above his/her assigned quota and meet corporate performance objectives. The TAPDM must deliver excellent customer service and function on a high level as a business and practice consultant, and must cultivate and maintain strong relationships with his/her Area Sales Managers (ASMs) and Clinical Training Manager (CTMs). The TAPDM must also exhibit effective organizational, communication and territory management skills, submit expenses regularly, and adhere to all corporate protocols and regulatory and compliance guidelines. Essential Duties/Responsibilities: * Responsible for increasing customer utilization of NSTS and meeting assigned territory sales goals. * Completes all necessary Sales Training requirements and gains familiarity with all information, data, protocols, regulations and resources necessary to effectively carry out the duties of the TAPDM job function. Obtains clinical certification to train customers on proper operation of NeuroStar system and use of TrakStar software. * Conducts regular business reviews with existing customers to identify opportunities for growth and areas for NeuroStar program improvement. * Implement the 5 Stars success program to measure ability and track success with each practice. * Provides a high level of ongoing customer service to all customers and proactively leverages all available resources in support of his/her accounts. * Participates in regular one-on-one conversations with Regional Practice Manager (RPM) to review: previous and upcoming week's activities with a strong focus on revenue generating activities, progress towards sales goals, individual customer needs, ongoing strategies to drive business and volume growth, key appointments in which RPM's involvement may be required, etc. * Works closely with RPM to achieve agreed upon performance and professional development goals, participates in regular field rides and performance reviews, and remains receptive to all coaching and suggestions for improvement provided by RPM. * Completes all required administrative and reporting duties consistently and in accordance with established deadlines. * Manages all training needs of customers throughout assigned territory and coordinates clinical training events with the region's CTMs. * Works closely with local ASMs to stay informed of potential sales to new customers. * Utilizes and leverages all resources and personnel available to the PDM in order to enhance customer support and satisfaction. * Uses sales analysis reports to track and manage his/ her territory and identify opportunities for sales revenue growth. * Manages key customer relationships in an evolving business environment; frequently identifies opportunities that could emerge into grander scale opportunities as well as best practices in customers that they share within and across the regions * Maintains familiarity with the process of directing customers to the Medical Affairs team for requests for medical information and clinical study support through the Investigator Initiated Trial program. * Works with Customer Sup