At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our diverse team of problem solvers as we add new chapters to the history of spaceflight! This role is part of Enterprise Engineering (EE), where we provide technical standards, tools, processes, training, and subject matter expertise for product engineering and manufacturing. EE allows all Blue Origin business units to benefit from commonly used capabilities, hardware, and software and assists business units in identifying, selecting, and training engineers from both inside and outside the organization. As part of a hardworking team of diverse specialists, you will ensures users can access and use complex software systems effectively. Develop subject matter expertise in your system(s) and use this knowledge to effectively manage the system by ensuring the system is functioning properly, delivering initiatives that further our mission, and performing maintenance and upgrade-related activities. Develop and design core operating system builds. Responsible for coding, virtualization, and automation of systems. Set up administrator and service accounts, maintains an active directory of users and system documentation, tunes system performance, installs system-wide software, and allocates mass storage space. Assesses and resolves user access problems related to security controls to minimize business impact and risk exposure. Identify and evaluate vendor products and establishes vendor monitoring and tracking processes. Perform capacity planning and monitors/tunes systems. Serve as a point of escalation for major incidents that are unresolved at the helpdesk level. May draft general IT communications to end-users including notifications of outages/downtimes. Responsibilities include but are not limited to: Install, configure, and maintain system engineering software and associated hardware. Provide technical support and troubleshooting for system engineering software issues. Monitor system performance and ensure the availability and reliability of engineering software. Deploy and manage cloud-native applications on Kubernetes. Manage user access and permissions for system engineering software. Implement and maintain security protocols and procedures. Develop and maintain documentation for system configurations, procedures, and troubleshooting guides. Collaborate with software vendors for updates, patches, and technical support. Plan and execute system upgrades and migrations. Ensure compliance with industry standards and best practices in systems engineering. Support the integration of system engineering tools with other enterprise systems. Collaborate with cross-functional teams to ensure seamless integration of system engineering software with cloud infrastructure. Develop and implement strategies for cloud-based deployment and management of system engineering software. Minimum Qualifications 2-year AS degree in Computer Science, Information Technology, Engineering, or related field 3-5 years of experience in system administration with a focus on system engineering software. Strong problem-solving and analytical skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a collaborative team. Adaptability and willingness to learn new technologies and methodologies. Effective collaboration skills to work with cross-functional teams, including developers, engineers, and project managers. Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Preferred Qualifications