Description

We're looking for a product leader to help us usher Amazon's communications and marketing into the future. Our team, Outbound Communication, is responsible for the transmission of messages to all of Amazon's customers over Email, SMS, Push, and emerging communication channels. We own and operate critical services that deliver over 350 million messages a day.

Our goal is to delight Amazon customers worldwide with inspiring content and help them fulfill their shopping missions. We do this by driving awareness and discovery of Amazon’s products and services. We meet customers at their preferred communication channel(s) with the most relevant content, at the right time and frequency.

In this role, you will be expected to set and deliver a vision for Amazon's reminders, alerts, and time-sensitive notifications (e.g. abandon cart notifications; deals alerts; back-in-stock alerts). You will be immersed in Amazon's AI capabilities, and collaborate with talented software engineers, scientists, analysts, visual designers, and marketing specialists across the company.

Since we're a growing team, we're looking for someone who can deal with ambiguous and fast-moving environments; who has a history of product and technical leadership; who has delivered transformative products at worldwide scale. Great communication, and ability to clearly articulate and present your vision to senior leadership are key to his role.

Basic Qualifications

• Bachelor's degree

• Experience owning/driving roadmap strategy and definition

• Experience with feature delivery and tradeoffs of a product

• Experience contributing to engineering discussions around technology decisions and strategy related to a product

• Experience managing technical products or online services

• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications

• Experience performing statistical analysis of data using SQL, Excel and other tools

• Experience in building and driving adoption of new tools

• 5+ years of end to end product delivery experience

• 5+ years of technical product or program management experience

• Master's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent

• Experience in an operational environment developing, fast-prototyping, piloting and launching analytic products

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.