Description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place where people can find and buy anything online, this is your chance to make history. Come help us create innovative capabilities for Amazon's Associates, managers, and leaders to support the evolution of People eXperience and Technology (PXT).

Hiring Software Delivery is looking for a Product Manager to own Rhythm of the Business (ROB) mechanisms and special projects. The Business Operation’s primary purpose is to transform the organization to drive efficient, high visibility work that maximizes organizational impact. Through the establishment and inspection of structures and mechanisms, we drive impact of product and service management, goal achievement, business change management, communications, and organizational design. As a centralized support across all organization verticals, our initiatives and mechanisms enhance and accelerate time, information, and decision-making efficiency for the organization. We are open to candidates in Arlington, Seattle, Bellevue, or Vancouver.

Key job responsibilities

• Drive HSD's technical continuous improvement program by partnering with leaders of our 400+ SDE team, across other PXT tech teams, and product teams.

• Develop a roadmap for technical and KTLO reduction initiatives within Architecture, Delivery Excellence, Operational Excellence, and People. Technical initiatives increase delivery velocity, reduce operational risk, improve service performance, and reduce developer toil. This includes capacity planning strategies across technical and product related roadmaps.

• Develop mechanisms to measure success and adoption of the continuous improvement initiatives within the business.

• Lead change management with stakeholders on business operations processes and procedures to ensure successful implementation.

• Develop deep knowledge of business operations tools used on a regular basis including applications such as Quicksite, Asana, Permissions, WorkDocs, Wiki, and Quip.

• Maintain and deliver a cadence of cross-customer meetings, weekly, monthly, quarter business reviews, dashboards and status reports for cross-team coordination and executive update.

• Prepare and present findings and recommendations to the senior management team in regular business reviews

• Engage with teams to correct process gaps

About the team

The HSD Business Products (BizProd) team is the centralized hub that enhances and accelerates the efficiency of time, information, and decision-marking across HSD. Through the establishment and continuous refinement of robust structures and mechanisms, we ensure the effective implementation of technology, the achievement of strategic goals, seamless business change management, strategic communications, and organizational optimization. HSD Business Products is committed to upholding the highest standards, maintaining a relentless focus on delivering transformative impact for the organization. We are the critical enablers powering the business to new heights of success.

Basic Qualifications

• Bachelor's degree

• Experience owning/driving roadmap strategy and definition

• Experience with feature delivery and tradeoffs of a product

• Experience contributing to engineering discussions around technology decisions and strategy related to a product

• Experience managing technical products or online services

• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight

• Experience in building and driving adoption of new tools

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.