Description

AWS Commerce Platform - Billing and Procurement Experience team is hiring a Senior Technical Product Manager to define and drive the vision and strategic initiatives in the AWS Customer Billing Experience space. AWS Billing is responsible for the largest cloud billing platform on the planet. Our billing pipeline processes invoices billions of dollars globally every month. As one of the foundational services within AWS, AWS Billing is used by almost every AWS service to capture customer usage, calculate their bills, and deliver invoices.

In this role, you will look at how to improve AWS Customer Billing Experience. You will collaborate with a team of product leaders and help solve problems that span multiple AWS businesses. The ideal candidate will be as comfortable with ambiguity as they are with defining detailed product plans. You’ll learn about technical systems and their interconnections, while building relationships across multiple business leaders. You can dive deep into problems with data and draft persuasive working backwards narratives based on your insights. You can build big plans that can be delivered over time and divide those plans into approachable milestones. You are an excellent communicator, with experience planning with junior engineers and presenting to senior executives. You can move from one idea to the next as you drive a problem to conclusion and proactively propose new projects with business potential.

Key job responsibilities

• You have broad understanding of systems and software engineering concepts, and apply this technical knowledge to invent, evolve, improve, and simplify.

• You define the strategic vision and the long-term roadmap to achieve it, ensuring you are working backwards from customers and utilizing data analysis to guide you.

• You lead internal technical conversations by outlining the technical design, being the owner of trade-offs between technical cost and business value.

• You understand and can represent the reasons behind the architecture decisions of product or feature, and consistently bring strong, data-driven business and technical judgement to decisions.

• You partner effectively with other leaders involved in the design, development, and delivery of software systems and features.

• You influence adjacent teams’ roadmaps, and collaborate with them regarding approach and prioritiation.

• You create success measurements linked to desired customer outcoes, set goal targets for these measurements, and are responsible for defect identification communication and reporting.

About the team

Utility Computing (UC)

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

About AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• Bachelor's degree

• 5+ years of technical product or program management experience

• Experience owning/driving roadmap strategy and definition

• Experience owning feature delivery and tradeoffs of a product

• Experience with end to end product delivery

• Experience in building FinTech, Tax, Billing systems, and/or industry standard Order to Cash or ERP systems.

Preferred Qualifications

• Experience with concepts such as system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, and decision making

• Experience delivering large-scale SaaS, PaaS or LaaS products.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.