Description

Do you want to accelerate how thousands of teams deliver high-quality experiences to millions of customers around the world? Are you interested in inventing experiences that equalize the way customers discover and purchase products? Do you have a passion for raising the bar for disability inclusion? If yes, you should join our Accessibility Team. We are launching a series of new features and services that delight customers with disabilities and accelerate an innovation flywheel for accessibility across Amazon. We are looking for a Sr. Technical Product Manager (PMT) to help revolutionize how customers with disabilities experience Amazon. This is a highly collaborative role working with SDEs, TPMs, UXDs and SDM leaders across Amazon’s WW Stores division.

Key job responsibilities

As a Sr. PMT for Accessibility your primary focus will be identifying and solving problems that impact our customers with disabilities and how they shop on Amazon. You will have opportunities to partner with L7+ technical and product leaders to evolve the strategic direction for accessibility within a variety of businesses. You will own the business and technical strategy for features that augment or extend experiences, resolve complexities, and remove the friction customers with disabilities face engaging with web and mobile experiences across Amazon. You will own internal product solutions that scale voice of customer data and research insights across hundreds of product teams. You will collaborate with Product Leaders across multiple organizations to simplify how they integrate accessibility innovation into their development culture.

We are looking for an independent, creative, passionate, out of the box thinker to help us establish a culture for accessibility innovation and experimentation. You have strong subject matter expertise in accessibility and a proven track record for delivering high quality products that raise the bar for customers with disabilities and demonstrating positive business impacts. You are excited about the possibility of inventing new solutions and have a deep desire to continuously learn about the unique ways customers with disabilities engage with digital environments. You know how to convert customer data into insights that can guide and influence priorities across a diverse collection of product solutions.

A day in the life

You will establish and own a roadmap of research, experimentation, and feature development opportunities to delight our customers with disabilities

You will own the end-to-end product lifecycle for solutions prioritized by the Worldwide Stores Accessibility team and partner with experience owners across Amazon to ensure our solutions align with their broader product vision.

You will drive the business and technical requirements and establish frameworks for prioritization, experimentation, and long-term investment and ownership of solutions incubated by the Worldwide Stores Accessibility team.

You will deliver scalable solutions to surface voice of customer data, research insights, and opportunities for innovated solutions for customers with disabilities across hundreds of product teams.

About the team

We are the Worldwide Stores Accessibility team. Our vision is to transform software development at Amazon so that delighting customers with disabilities is the natural output of everything we do. We invent and scale solutions to empower customers with disabilities and simplify the way builders deliver experiences that are born accessible. We are committed to enhancing accessibility across Amazon’s services and believe that equal access is non-negotiable. We use metrics to help leaders understand the accessibility of their services; surface risk to ensure leaders are prepared to meet accessibility regulations worldwide; and provide frameworks to help leaders prioritize the needs of CWD in relation to the needs of their business.

Basic Qualifications

• Bachelor's degree

• Experience owning/driving roadmap strategy and definition

• Experience with feature delivery and tradeoffs of a product

• Experience contributing to engineering discussions around technology decisions and strategy related to a product

• Experience managing technical products or online services

• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight

• Experience in building and driving adoption of new tools

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.