Description

Do you want to drive growth and engagement with one of Amazon’s most important businesses? Do you enjoy developing actionable customer insights that support critical business decisions?

US Prime is seeking an experienced Sr. Product Manager to lead offers and engagement for US Prime membership base.

In this role you will lead defining and implementing the product roadmap for optimization of offers to acquire prime members as well as engagement in their early tenure as prime members. You will partner with Consumer Insights and Research organization to develop insights on the needs and barriers of current and future Prime members and partner with stakeholder teams to drive product roadmaps. You will lead measuring performance of product launches, and work with Business Intelligence teams to ensure we have the right suite of metrics to understand performance. You will set-up mechanisms to drive performance and track execution of these plans.

Key job responsibilities

• Develop and drive product roadmaps for offer optimization to acquire prime members and for engagement for early tenure prime members.

• Partner with internal and external consumer insights and research organizations to develop insights on Prime members and non-Prime customers that will inform the development product roadmaps

• Deep dive and report on business performance for offer performance and engagement

• Partner with US Prime marketing to develop go-to-market plans for initiatives

• Lead strategy documents and narratives for offers and engagement in leadership reviews

About the team

The US Prime team is responsible for driving growth in the size and engagement of the Prime membership base in the US. As Prime membership is driven by organization across Amazon, the team is responsible for working across stakeholders to ensure we are working against a common strategy that will maximize Prime outcomes. Your peers on the leadership team will be the leaders of US Prime Business Performance and Analytics, US Prime Marketing, US Prime Consumer Insights, US Prime Partnership and Benefit Develop, and US Prime Content Testing. Your key partners outside of US Prime will be North America Stores Marketing and Product and WW Prime Product Development.

Basic Qualifications

• 5+ years of product or program management, product marketing, business development or technology experience

• Bachelor's degree or equivalent

• Experience owning/driving roadmap strategy and definition

• Experience with end to end product delivery

• Experience with feature delivery and tradeoffs of a product

• Experience in influencing senior leadership through data driven insights

Preferred Qualifications

• Knowledge of key customer experience metrics and methodology (e.g., NPS)

• Experience owning technology products

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,500/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.