Description

Amazon Web Services (AWS) Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers across Commercial and Public sectors. The AWS Global Services (GS) team within SMGS interacts with leading companies to build secure mission-critical applications on top of AWS services and believes that world-class support is critical to customer success.

GS plays a central role in our customers’ transformative cloud journeys, deeply integrating people expertise and technology capabilities at scale to shape customers’ end-to-end experiences with AWS. Together, we are rapidly advancing the way customers experience and consume AWS. Across our key customer adoption success services - Training & Certification, Professional Services, Support Operations, Managed Services, and Security - our builders make an impact every day across millions of individuals and thousands of customers ranging from Start-ups to Enterprises. Together with AWS Partners, our work enables and accelerates customers, unlocks value, drives AWS adoption, and helps transform businesses and public sector organizations across the globe, and we are propelled by our pursuit to be a differentiator when customers are evaluating cloud providers. The impact GS has on customers is as diverse as it is significant, helping them upskill their workforce, and with landing, operating, modernizing, and transforming their workloads on AWS, with value-add partners and security embedded throughout.

GS is seeking a GS Deal Strategy and Innovation leader to drive the go-to-market (GTM) strategy across all phases of the customer cloud journey and unlock high-growth and scalable opportunities for both AWS and our customers.

This individual will be responsible for scoping and delivering complex end-to-end solutions to accelerate GTM. The ability to dismantle large and complex projects into manageable pieces, develop functional specifications, and deliver them in a timely manner are essential to success in this role. This individual must also have a foundational understanding of cloud services GTM, customer cloud adoption stages, and AWS solutions that support cloud adoption.

Responsibilities include collecting and influencing business requirements from customers, designing, communicating, and clarifying solution specifications, driving project schedules from design to release, and managing solution launch and deployment. As a Sr. Business Innovation Lead, you will lead and coordinate design/implementation efforts across internal and external teams and partners to develop optimal GTM solutions. You will proactively identify bottlenecks, provide escalation management, and anticipate and negotiate trade-offs that strike the right balance between solving business needs and technical, capacity, and process constraints.

Key job responsibilities

• Manage the cross-team and cross-organization delivery of long-term programs and initiatives to address organizational challenges.

• Coordinate solution development and deployment while driving continuous improvement and data-driven innovation through a big-picture analysis of the GTM flywheel, dependencies, and processes.

• Collaborate with project stakeholders, product management, and technical teams to identify technical requirements, limitations, and bottlenecks, overcoming challenges to launch solutions.

• Meet with internal and external customers to understand future requirements.

• Provide escalation management and make tradeoffs to ensure successful delivery of agreed-upon milestones.

• Maintain existing reporting for area of responsibility and develop, own, and communicate program goals, performance, efficacy, and efficiency to stakeholders with varying technical expertise.

• Work alongside senior leadership to establish and prioritize improvement programs, seeing them through from start to finish.

About the team

The Global Services Deals Engine team is a unified, cross-functional organization that drives a simplified, integrated, and structured approach from deal qualification, through negotiation and deal execution for GS customers requiring specialized deal commercials to win the business. GSDE expertise across Commercial and Public Sector Professional Services (ProServe), Training and Certification (T&C), Support, Partners, Security, and AWS Managed Services (AMS) drives sustained and incremental value through specialized customer investments, whether they are leveraging single or multiple cross-GS offerings.

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

About Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Basic Qualifications

• Bachelor's degree

• Experience managing programs across cross functional teams, building processes and coordinating release schedules

• Experience interpreting data and making business recommendations

• Experience with technology transformation initiatives

Preferred Qualifications

• 5+ years of responding to requests for proposals (e.g., determining requirements, matching requirements to technical approach and solutions, developing solutions against requirements) experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.