The Senior Project Manager role at Paladin is a position created to oversee the more complex projects we have. These jobs include projects with significant project value or projects involving two or more departments. The Senior Project Manager will have control over assigned projects and is responsible for managing each project from initiation to close out. The position requires a person that is professional, knowledgeable, and dedicated. This position is an exempt position and may require after hours and weekend work. GENERAL ACCOUNTABILITIES: Represent Company in a business-like professional manner in both conduct and appearance, to maximize client satisfaction Maintain knowledge of current industry standards and emerging technologies as well as the latest products and services offered by the Company. Available to work outside of, or in addition to, normal businesses hours. Work in compliance with the Company's polices and procedures including safety manual with safety of self and others in mind at all times. Maintain and protect assigned Company assets. Accurate written record keeping, submitted on time and complete, SPECIFIC ACCOUNTABILITIES: Account Management: Prepare proposals, RFP's, and/or assist with bid proposals that: identify and distinguish the features/benefits of the Company, meet Company GPM, and operational requirements. Develop and implement an assertive methodology for follow-up communication and proposal generation of all prospects. Complete Sales Order, scope, plans, and other project documentation timely, in accordance with Company procedures, and within applicable contract requirements. Solicit equipment upgrades, replacement projects, and/or Company promotions for existing clients. Identify Client security requirements and effectively communicate the Company's applicable services and products to meet those requirements. Assist in the selling of Service Contracts to existing Clients and 2nd year Service Contracts for system upgrades/replacements. Present final contract to Client for signature and ensure requirements such as deposit retainer, appropriate taxes, invoicing information, and project information are complete. Maintain a proactive continuing relationship with Client's in order to determine satisfaction, provide assistance with future needs, solicit referrals, and assist in resolving collections of past due accounts: Plans and schedules engineering, installation, and subcontracting activities on projects or service installed jobs. Prepares, implements, and manages project installation plan and procedures. Coordinates the procurement of materials, supplies and services and controls timely delivery to job site. Determines necessary changes in design, contract price, installation plan or other activity and implements same. Maintains construction schedule and coordinates task scheduling with other trades. Monitors the performance and quality of the field labor including selection and monitoring of the performance and quality of contract labor. Effective communication with all stakeholders on project progress, escalating issues as needed to Operations Manager Maintains accurate records of job status, changes, material flow and other: Routinely walks job sites to ensure quality installation of Company products Implements quality assurance program to continuously improve customer satisfaction Present a professional image of Company when speaking to customers (all levels) Develops a relationship with the decision maker of our customer Responsible for customer satisfaction on projects End to end ownership of the delivery of the project: Ensures proper job management and cost control Supervises the preparation of base data required for monthly project invoicing Monitors time logged to projects by all resources Monitors project invoices and receipts for accuracy and validity. Ident