Description:

One North is a full-service digital agency that delivers customer experiences that perform, evolve, and inspire. Unlike traditional agencies, we stitch together a deep level of expertise across disciplines so that we can do the work of multiple teams. With capabilities in brand and communications, digital experience, technology and infrastructure, and optimization and insights, our designers, strategists, and technologists can take on any challenge. We deliver the human element to digital so that your big ideas come to life. One North is a TEKsystems company.

Here’s what the opportunity supported through our TEKsystems Global Services (TGS) Talent Acquisition Team requires:

Position Overview

The Project Manager is responsible for owning, managing, and executing the day-to-day activities of client projects. These activities may include managing the day-to-day aspects of a project, planning and executing future projects, and focusing on client satisfaction initiatives. This position is very client-facing.

The Project Manager partners with the team to ensure that One North’s engagements meet all requirements, exceed our client expectations, and are of the highest quality. This individual must lead from experience in structuring multiple engagements with parallel work streams spanning digital strategy, brand development, creative strategy, design, user experience, and web development that ladders to client satisfaction and portfolio health.

This role will ideally be based in the Chicagoland area, but we are open to remote locations across the U.S. and Canada.

Responsibilities

• Act as the primary day-to-day project contact for client and internal teams.

• Assist in scoping and estimating work collaboratively as part of a cross-functional team to drive the approach and sale of projects for new and existing clients.

• Experience independently managing and reporting (weekly) on fixed fee and time & materials project budgets against revenue and profitability (GP%) targets.

• Conducted project revenue forecasting, helped identify growth opportunities, ensured execution of project legal documents, and helped drive client profitability.

• Manage cross-functional work streams across multiple projects and clients, focusing on upstream design and strategy work with the potential to take digital ideas through build and implementation.

• Ensure using best practices and apply lessons learned from previous engagements.

• Help produce project lifecycle documentation, including project schedules, status reports, and all other documentation defining individual project requirements.

• Monitor the quality of all project aspects: scope, risk, schedule, budget, delivery, and all associated client communication.

• Contribute to and help manage internal process improvement initiatives, especially those involving tools and knowledge management standardization and solutions. Collaborate within the organization to develop guidelines and processes that advance the agency’s Project Management discipline.

• Proactively identify issues and risks; know when to escalate issues and when to work through them on your own.

• Pursue opportunities to lead by example and foster the talents of high-performing team members.

Skills & Qualifications

• Bachelor's degree or relevant experience required

• 3 or more years of professional project management experience

• Experience creating project schedules, managing both fixed fee & time & materials projects, and project reporting

• Ability to communicate effectively in a client-facing role across junior and senior client leadership/stakeholders

• Experience in a client services organization or digital agency, leading projects across multiple disciplines

• Self-starter, ability to work independently and with confidence

• Solid track record of successfully developing multi-faceted projects from start to finish, on time, and managing a budget

• Experience resourcing team members across the project lifecycle

• High emotional intelligence with the ability to demonstrate client empathy while balancing the needs of our business and our team

• Detail-oriented self-starter with strong planning and organizational skills

• Excellent communication skills, particularly in conjunction with workflow steps, internal and external processes, and client-facing presentations

• Effective negotiation and conflict management/risk mitigation skills

• Experience in project estimation

• Accountability and flexibility, with the ability to work in a fast-paced environment while managing multiple projects simultaneously

• Ability to work well under pressure

• Experience or exposure to the delivery of technology implementation projects

• Experience working with both waterfall and agile methodology

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or other protected classification.

Additional earnings may be available through incentive programs like annual bonuses, commissions, profit sharing, etc.

Please click the following link to learn more about our full-time internal employment benefits: https://www.teksystems.com/en/careers/benefits.

The expected posting close date is November 9, 2024.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.