Req #: 239715

Department: UW MEDICINE - PATIENT ACCOUNT AND SUPPORT SERVICES

Posting Date: 10/04/2024

Closing Info: Closes On 10/18/2024

Salary: $6,468 to $9,702 per month

Shift: First Shift

Notes: This position provides opportunities to work in a fast-paced, challenging, diverse and rewarding environment. As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here ( https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-staff-20230119_a11y.pdf)

UW MEDICINE’S PATIENT ACCOUNT AND SUPPORT SERVICES Department has an outstanding opportunity for a PATIENT ACCOUNT AND SUPPORT SERVICES OPERATION SYSTEMS ANALYST WORK SCHEDULE

• 100%FTE

• Days

• 100% Remote POSITION HIGHLIGHTS

• Act as quality assurance liaison between application system end users, revenue cycle leadership, training resources and system developers

• Showcase your process improvement, operations, and analytical skills

• Work closely with Senior level leadership DEPARTMENT DESCRIPTION UW Medicine’s Patient Account and Support Services is a shared service that supports the entire UW Medicine Organization

  JOB RESPONSIBILITIES

• Analyze business processes and procedures with a focus on system New Version Upgrades

• Review and evaluate system updates and coordinate upgrade implementation, including analysis, design, operations inputs to testing and implementation are successful

• Project manage small scale business systems implementation

• Define and document customer requirements.

• Proactively monitor and maintain all departmental systems

• Observe and interview employees regarding operations and procedures

• Act as an expert resource to UW Medicine staff by anticipating and identifying educational, procedural and functional problems associated with therevenue cycle system applications and cross system interfaces REQUIREMENTS

• Bachelor’s in business, Healthcare Administration, any of the analytical sciences or equivalent experience.

• At least 4 years in patient account management, including knowledge of billing and collection requirements, third-party reimbursement and electronicinformation processing

• Minimum 4 years of experience performing progressively more complex and responsible tasks

• Demonstrated excellence in both internal and external customer interaction and written and verbal communication skills

• Strong customer focus and management of customer expectations; ability to establish and maintain a high level of user trust and confidence in a variety ofgroups. ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. (https://www.uwmedicine.org/jobs) Join our mission to make life healthier for everyone in our community.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.