Job Description

The Director, T echnical Program Management will support our critical vertical businesses within HR & Legal Tech, FinTech, and Productivity & Collaboration teams. The leader in this role is also a key member of our leadership team, leading complex and cross-team programs to drive the vision and technology along with our software engineers and business stakeholders. This vision will enable real-time data consumption by technology and analytical teams across Nordstrom, including our machine learning platform to develop and implement exciting and captivating employee-focused features and services.

A day in the life…

· End to end ownership of cross-functional projects, including product definition, roadmap planning, resource planning and project execution.

· Driving the roadmap and technical vision for the teams, collaborate with product groups and partner teams to deliver value to our customers.

· Along with business initiatives, you will also lead the definition and execution of strategic projects aimed at reducing the total cost and time to market for launch.

· Owns direct communication with leadership team.

· At the heart of this role is delivery. You will be hands-on in driving the delivery of critical business initiatives, managing all aspects of the project such as project planning, budget tracking, requirements definition, risk management, communication, and implementation planning.

· You will be a technical problem solver on the team, identifying innovative solutions to project deadlocks and resolving issues and constraints through consensus and sound judgment.

· You will be responsible for making project decisions, achieving tactical goals while retaining a strategic focus.

· You will lead and manage a team of TPMs. Growing and developing an incredible team of talented and motivated tech program managers with high expectations around individual ownership and impact.

· Hire capable and motivated talent/teams that can deliver swiftly and predictably, adjusting in an agile fashion to deliver solutions aligned with business needs.

You own this if you have…

· A bachelor’s degree in computer science or equivalent combination of technical education and work experience

· 10 + years of experience delivering complex software solutions as a Technical Program Manager

· 3+ years of experience in hiring, managing and developing people

· Technology background, especially in a cloud-based architecture with a deep understanding of software development, passion for data and analytics

· Proven track record of leading large cross-functional software projects

· Exceptional customer relationship skills including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines with optimal solutions

#Hybrid-LI

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away

• Life Insurance and Disability

• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .

© 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Washington: $200,500-$332,000 annually

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!