Now Brewing – director , Channel Operations – MOP & Innovative Formats (Remote-US) ! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

The director, Channel Operations for Mobile Order and Pay & Innovative Formats will be responsible for setting goals, developing organizational capability, and fostering teamwork within their team. They will identify and communicate key responsibilities to ensure a successful mindset and confidence in leadership. Additionally, they will support the implementation of company programs and practices to promote key messages and achieve a competitive advantage. The director will also develop strategic and operational plans, manage execution, and measure results, including creating annual operating plans, budgets, and quarterly forecasts. They will ensure that business processes align with company goals and educate teams on policy changes. Furthermore, the director will focus on partner development and team building by providing coaching, feedback, and developmental opportunities, conducting performance reviews, ensuring compliance, overseeing training, and making staffing decisions to achieve business and customer results.

As a director, Channel Operations – MOP & Innovative Formats , you will…

• Own creating and consolidating all tools & resources in one place

• Collaborate cross-functionally to establish End to End, of innovation and best practices - including new concepts scalability, current portfolio improvements and future innovation for MOP & Innovative Formats.

• Work cross-functionally to implement clear approaches to deployment, roles & routines, play-builder and other tools to achieve and define success.

Providing functional expertise and executing functional responsibilities:

• Calculates financial impact of new initiatives for inclusion in cost-benefit analysis.

• Creates, tests and implements productivity initiatives for both new stores and for retrofitting existing stores.

• Ensures labor standards and operating standards are consistent and optimized.

• Supports retail stores in measuring COSD throughput in Drive-Thru, increasing their efficiencies through roles & routines, tools and resources and conceptual design input.

We’d * love to hear from people with:*

• Internal communications management 5 years

• Project management - 5 years

• Strategic planning - 5 years

• Regional field director or equivalent - 2 years

• Progressive experience managing varied field initiatives or retail operations implementation projects

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com (file:///C:/Users/rofunk/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/EHRXPAYM/starbucksbenefits.com) .

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.  At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.

Join us and inspire with every cup . Apply today!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com .