Career Opportunities: Care Team Supervisor (24805) Requisition ID 24805 - Posted 01/27/2025 - CareOregon - Full Time - Permanent - Portland - Multi Location (9) Job Description Print Preview Candidates hired for remote positions must reside in Oregon, Washington, Utah, Idaho, Arizona, Nevada, Texas, Montana, or Wisconsin. Job Title Care Team Supervisor Department Population Health Partnerships Exemption Status Exempt Requisition # 24805 Direct Reports Regional Care Team staff including: Registered Nurse Care Coordinators, Behavioral Health Care Coordinators, and Health Care Coordination Staff Manager Title Care Team Manager Pay & Benefits Estimated hiring range $109,500 - $133,840/year, 5% bonus target, full benefits. www.careoregon.org/about-us/careers/benefits Posting Notes This remote position supervises the pediatric team. Candidates must reside in one of the 9 listed states. Job Summary This position is responsible for supervising the daily operations of a cross-functional regional care team designed to support the care coordination needs of our members and to meet the Exceptional Needs Care Coordination OARs governed by the Oregon Health Authority. Regional teams are located in one of three areas: Centrally located teams at the health plan, community-based teams and teams in our CCO regions (e.g., Jackson County and Columbia Pacific). This position is also responsible for meeting various CCO integration requirements as they are developed and implemented, including assuring implementation of effective care coordination processes with the Long-Term Services and Supports agencies and providers in each CCO region. This position also assures effective support to the delivery system related to care coordination needs for their patients, and as such, maintains excellent collaborative working relationships with Plan Operations benefit management leaders and staff. Finally, this position supervises a combination of clinical and non-clinical staff. Essential Responsibilities Lead the daily work of care coordination staff, and act as a resource for staff who encounter challenges with assuring access to health care services for members. Provide side by side supervision, coaching and training on care coordination job responsibilities and programmatic initiatives; consult or involve other supervisors or managers as needed. Provide leadership and health plan integration support to CCO regional executives, transformation specialists, and clinical advisory panel and community advisory council members. Provide leadership and health plan integration support to community partners and social service agencies that serve our members; act as liaison between CareOregon and community partners by assisting in communications and problem solving when appropriate. Assure appropriate referrals and handoffs from care team staff to other health plan programmatic staff occur. Review staff's work to ensure understanding and implementation of program priorities and principles. Ensure daily activities are being monitored, scheduled and coordinated across the team. Identify areas for program and process improvement and make recommendations to department management. Develop community resource partnerships with associated service providers, such as behavioral health and high use member provider sites Work with Population Health Partnership leadership to develop, monitor and evaluate metrics to assess care team effectiveness. Act as a role model for department staff for professional behavior and appropriate work ethic. Participate in multidisciplinary rounds during w