Description DEPARTMENT: Divisional Headquarters Finance & Accounting POSITION TITLE: Billing Specialist STATUS: Regular Full-Time/Non-Exempt COMPENSATION: $28.85-33.65 (DOE) SCOPE OF POSITION: The Billing Specialist is a junior-level position responsible for overseeing the billing process for multiple corps/units and ensuring the accurate and timely processing of invoices, payments, and account reconciliations. This role includes managing complex billing issues and serving as the primary point of contact for billing-related inquiries. The Billing Specialist will also collaborate closely with the corps to ensure seamless billing operations and maintain positive relationships with our corps locations. DUTIES & RESPONSIBILITIES: Lead and Oversee Billing Operations: Oversee and manage all billing activities to ensure accuracy, timeliness, and compliance of invoices. Review and approve invoices, payment schedules, and account adjustments for complex billing situations. Ensure that all billing rates, cost allocations and indirect costs are in line with the approved contract budgets and funding guidelines. Prepare and submit accurate and timely invoices in accordance with contract requirements Develop and implement billing processes and strategies to improve efficiency and accuracy. Account Reconciliation and Reporting Perform regular reconciliations of contract balances, ensuring all billable expenses are properly captured and billed. Track and report on accounts receivable for contracts, ensuring timely collection of funds. Collaborate with the corps/units and Finance Department to resolve any billing discrepancies and ensure accurate data flow. Process Improvement and Compliance: Identify inefficiencies or gaps in the billing process and work to streamline operations through process improvements. Ensure that billing processes comply with company policies, industry standards, and relevant legal and regulatory requirements. Maintain and update billing records in accordance with accounting principles and audit standards. Assist with internal and external audits and miscellaneous projects EDUCATION & EXPERIENCE: Education: Associate's degree in accounting, Finance, Business Administration, or a related field preferred. Equivalent experience may be considered. Experience: 2+ years of experience in billing, accounts receivable, or accounting Experience working with complex billing systems, contract management, and large customer accounts. Skills: Advanced proficiency with accounting software and MS Excel. Strong understanding of billing cycles, accounts receivable management, and invoicing best practices. Ability to analyze and resolve complex billing issues and discrepancies. Strong communication skills, particularly when dealing with high-value clients or complex issues. Attention to Detail: Ability to review complex contracts, invoices, and financial reports with a keen eye for accuracy and compliance. Organizational Skills: Strong ability to manage multiple priorities, deadlines, and customer needs simultaneously. Additional Skills: Knowledge of relevant accounting regulations, and compliance standards (e.g., GAAP, SOX). Familiarity with Shelby systems is a plus. A customer-focused mindset, with strong problem-solving abilities and conflict resolution skills. Professional Communication with the internal and External Customers Valid driving license required Must be able to pass WA MVR check and TSA in-house driver training. PHYSICAL REQUIREMENTS: Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead Ability to operate telephon