Aon is hiring for an Account Specialist II. Considering a new job change? Take a look at Aon! This is a hybrid role based in our Atlanta, GA office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like: The Account Specialist II will assist Account Executives and Associate Account Executives on assigned accounts, running key processes that serve clients and undertaking the client-facing and internal activities related to these processes for a book of Commercial Risk Business. How this opportunity is different: Aon colleagues empower results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. Skills and experience that will lead to success: Demonstrates strong interpersonal and project management skills. Uses a detailed approach to maintain regular contact with clients. Maintains rapport and open, effective communication. Performs account servicing functions including miscellaneous office duties in support of account servicing. Manages client open items lists and responds to client ad-hoc requests. Actively supports and monitors the renewal process. Where applicable, serves as the primary interface with Aon Client Services (ACS), coordinating activities of the client service team and ACS to ensure that key processes assigned are performed effectively. Acts as the primary collaborator with Aon accounting team on client invoicing and collections. Receives and runs routine and sophisticated coverage inquiries and endorsement requests. Serves as key client liaison for items such as certificates, auto IDs, location additions, invoices, WC posting notices, allocations, premium finance agreements, summaries of insurance, and policy transmittals. Understands best practices and leverages available resources, including centers of excellence (COEs) and ACS. Experience with Microsoft Office is required. Experience and Education: 2 - 3 years of commercial insurance experience preferred Associate's degree preferred or equivalent years of industry experience. Property & Casualty Insurance License preferred, or to be acquired within 120 days of start date. How we support our colleagues: In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected