It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The Role 

The Security Solution Engineer (SSE) is a seasoned information security expert, responsible for strengthening the security posture of customer information technology environments. The SSE manages the technical aspects of customer systems and is primarily responsible for solution uptime, availability, and problem troubleshooting. SSE’s are also responsible for the configuration of detection logic, technical development, and growth of security solutions such as Data Loss Prevention (DLP) and Cloud Access Security Broker (CASB).  SSE’s must be comfortable and confident while engaging customers directly. As each customer relies on Proofpoint to provide critical support, knowledge, and security planning, each SSE plays a foundational role in customer security teams. Such a role will often require an SSE to explore and discover creative solutions to solve complex problems.

Your day-to-day 

• Act as a technical Subject Matter Expert (SME) for DLP and CASB products for customers and colleagues.

• Act as a mentor for analysts and other junior resources. 

• Lead solution troubleshooting, upgrades, patching, and break/fix scenarios in customer environments. 

• Collaborate with Program Analysts (PA) and other SSE’s to develop, configure, and tune policies/rules for customers’ systems.

• Ensure optimal system configuration and server tuning to future-proof growing customer environments.

• Escalate complex problems via a defined escalation path to product vendors and internal resources. 

• Utilize internal CRM for problem tracking and project development; inspect change requests for accuracy. 

• Assist the team in meeting all customer Service Level Objectives (SLOs). 

• Maintain awareness of industry trends, security news, and best practices. 

• Participate in on-call rotations after hours and on weekends, serving as a point of escalation as necessary. 

• Provide flexibility with schedule to cover job requirements.

• Perform other duties as assigned.

What you bring to the team 

• A proven background in Information Security or Network Security.

• Knowledge in corporate computer networking, technical support, system administration, Windows administration, Unix/Linux Operating System administration.

• A Bachelor’s Degree in Computer Science, Information Technology, or related discipline. Experience may be considered in lieu of a degree. 

• 2+ years of comprehensive DLP (Proofpoint, Symantec, McAfee/Trellix, or Forcepoint) and/or CASB (Proofpoint, CloudSOC/Elastica, Skyhigh, or NetSkope) experience. 

• Passion to find innovative and creative solutions to complex problems. 

• Ability to work effectively with team members and customers. 

• Possess the creativity and diplomatic tenacity to challenge the current model to improve efficiency and efficacy. 

• Self-motivated, with ability to manage and follow up on multiple tasks simultaneously. 

• Ability to communicate complex ideas and solutions to a variety of audiences. 

• Strong time-management skills.  Preferred Experience

• 2+ years of comprehensive web proxy or email gateway experience. 

• 2+ years of MSSQL or Oracle Database experience. 

• Regular expression experience. 

• Scripting or programming knowledge in the languages of Perl, Python, Java, PowerShell, or Bash.  • Vendor certifications in supported products. 

• Industry certifications such as CISSP, Network+, Security+, etc. 

#LI-PH1

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable pay and/or equity. We offer a competitive benefits package that includes flexible time off, a robust well-being program that provides for 4 global wellbeing days per year, and a 3-week work from anywhere option.

Base Pay Ranges:

SF Bay Area, New York City Metro Area:

Base Pay Range: 116,690.00 - 183,370.00 USD

California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:

Base Pay Range: 96,880.00 - 152,240.00 USD

All other cities and states excluding those listed above:

Base Pay Range: 87,220.00 - 137,060.00 USD

Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams.

To view additional awards, please visit www.proofpoint.com/us/news#awards

Proofpoint thrives on the invaluable contributions of our diverse workforce, which encompasses a kaleidoscope of lived experiences, thoughts, perspectives, and professional expertise. We attribute much of our success to our people, who are at the core of our organization and embody our people-centric ethos.

We hire the most innovative minds globally to safeguard our customers’ sensitive data and intellectual property. Our talented workforce develops and leverages our advanced technology, combining their expertise to provide comprehensive protection against threat actors and mitigate the risks posed by both malicious and negligent employees.

Cyberattacks have the potential to disrupt access to vital resources such as energy, water, transportation, healthcare, and financial services. At Proofpoint, our dedicated team works tirelessly to ensure world-class cyber resilience, protecting approximately 8,000 enterprise customers worldwide.

We are committed to creating a diverse, equitable, and inclusive environment. We work every day to ensure that our employees feel that they are in a community that celebrates their unique identity, cultivates their sense of belonging, and invests in their professional growth. We have 9 employee-led employee inclusion groups which help support both employees and our organization by providing opportunities to network, discuss career and cultural development and uplift the corporate culture to create a more inclusive workplace.

At Proofpoint, we have a passion for protecting people, data, and brands from today’s advanced threats and compliance risks. We hire the best people in the business to:

• Build and enhance our proven security platform

• Blend innovation and speed in a constantly evolving cloud architecture

• Analyze new threats and offer deep insight through data-driven intel

• Collaborate with customers to help solve their toughest security challenges

   

We are singularly devoted to helping our customers protect what matters most. That’s why we’re a leader in next-generation cybersecurity—and why more than half of the Fortune 100 trust us as a security partner.

Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.