Description

Job Summary:

We are seeking a dedicated and detail-oriented Patient Care Coordinator with experience in EPIC, the leading electronic health records (EHR) system, to join our healthcare team. The ideal candidate will play a vital role in delivering exceptional patient care by managing administrative and clinical workflows, leveraging EPIC software to streamline operations, and ensuring a positive patient experience. This position requires a compassionate, organized professional with exceptional communication skills and a thorough understanding of EPIC functionalities to support efficient and patient-centered services.

Key Responsibilities:

• Coordinate and facilitate patient care activities, including scheduling, intake, and follow-up appointments.

• Utilize EPIC EHR to manage patient records, update medical histories, and ensure data accuracy.

• Serve as a liaison between patients, medical staff, and healthcare providers to streamline communication and enhance service delivery.

• Monitor and address patient inquiries, referrals, and authorizations through EPIC messaging systems.

• Train new staff members on basic EPIC functionalities and workflows as necessary.

• Collaborate with clinical teams to maintain accurate documentation and support compliance with healthcare regulations.

• Monitor appointment schedules and workflows using EPIC to avoid conflicts or delays.

• Create and analyze EPIC-generated reports to ensure quality assurance and process improvement initiatives.

  Requirements

Qualifications:

• Proven experience working in patient care or medical administration.

• Proficiency in EPIC EHR software is required, with certifications (e.g., EPIC Ambulatory, EPIC Cadence) seen as a strong asset.

• Knowledge of HIPAA and other patient privacy regulations.

• Strong organizational skills and the ability to multitask in high-pressure environments.

• Excellent verbal and written communication skills with a patient-first mindset.

• Experience collaborating with clinical and administrative teams to enhance operational efficiency.

• High school diploma or equivalent; additional certifications or degrees in healthcare administration, nursing, or related fields are preferred.

  TalentMatch®

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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