HR Advisory Consultant (remote)

Employment Type: Contract/Temp

Date Posted: 9/12/2024

Location: Remote

Pay Range: $32.00 - $40.00 per Hour

Job Number: JO-2409-2497

Primary Function

The HR Advisory Consultant (HRAC) will act as a consultant and provide support for both management and associates by providing expert advice and counsel on workplace situations (i.e. associate issues, associate conflicts, behavioral concerns) as well as guidance on performance management concerns and/or counseling, facilitating the review of reasonable accommodations and the interactive process, and answering non-routine requests for information on policy interpretation and administration, with emphasis on ensuring consistent application of policies and practices while balancing company and associate needs.

The focus of this role is primarily on tactical activities.

Pay Range: $32-$40/hour

Start Date: 9/16/24

End Date: 12/31/24

Duties & Responsibilities

• Manage and perform all tasks associated with associate relations matters such as investigations, coaching, counseling, terminations, associate conflicts, etc. and recommend solutions to management, including possible corrective action and/or termination based on legal risk factors to the organization. Ensures relevant documentation is completed and maintained.

• Consult on performance improvement plans and performance management with managers and supervisors including reviewing documentation, witnessing counseling sessions as needed, providing termination support as needed.

• Review and approve associate terminations to ensure the organization is acting in an appropriate, fair and equitable manner.

• Provide expert counsel to managers and associates on HR policy interpretation to ensure consistent and fair administration of company policies and procedures throughout the organization that also adhere to federal/state/local (U.S.) and/or federal/provincial (Canada) laws and regulations.

• Utilize a request management tool to submit, resolve, and track internal business and associate related issues. Ensure accurate/thorough documentation.

• Liaison between Centers of Excellence (COEs) and the supported business unit(s).

• Facilitate the review of reasonable accommodations and the interactive process and escalated leave of absence issues (including identification of LOA/RA needs), ensuring appropriate corporate resources are engaged when needed.

• Engage and consult with legal counsel as appropriate based on potential legal risk factors to the organization.

• Advise managers on people issues by helping to identify root cause and develop solutions to help meet business needs.

• Other duties as assigned.

Skills & Qualifications

• Business acumen

• Problem solving skills

• Consulting, facilitating and conflict management/resolution skills

• Strong communication (verbal & written) and relationship-building skills

• Ability to influence multiple layers of management

• Cultural competence and agility

• Demonstrate a collaborative approach while identifying and solving issues

• Ability to deal with high stress, time-sensitive situations while balancing multiple tasks with varying complexity

• Extensive knowledge of multiple human resource disciplines, including employee relations, performance management, benefits, leave of absence and reasonable accommodation administration along with federal/state/local (U.S.) and/or federal/provincial (Canada) employment and labor laws and regulations

• Competency in all Microsoft applications (MS Office MS Outlook) and Internet

• HR Certification (i.e. PHR, SPHR, SHRM-CP, SHRM-SCP)

• Experience working with a request management tool (i.e. ServiceNow)

• Bilingual (Spanish)

Education & Experience

• 5+ years tactical Human Resources function, with emphasis in employee relations, performance management, and organizational effectiveness.

• Preferred Bachelor’s Degree on HR Management, Organizational Psychology, Business or related discipline preferred .

To Apply

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Diversity Inclusion & Customer Service Statement

TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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