Job Description

Cunard is an international luxury cruise line, steeped in British heritage with a history spanning more than 183 years. A company within the Carnival Corporation family of cruise brands, Cunard has pioneered transatlantic crossings and world cruising for generations. The Cunard experience is built on fine dining, hand-selected entertainment, and renowned White Star Service. From five-star restaurants and in-suite dining to inspiring guest speakers, the library and film screenings, every detail has been meticulously crafted to make the experience unforgettable. Destinations include Europe, the Caribbean, the Far East and Australia.

We’re looking for an amazing Business Development Manager, National and Strategic Accounts, which will be remote based. The candidate must reside in the Southeast part of the US ideally in Florida. You’ll be responsible for managing the business development (sales) of a defined list of travel agency accounts and consortia’s throughout North America. The objective is to achieve sales goals for Cunard Line in alignment with the company's business objectives and Cultural Essentials. As the Sales Cunard National Accounts Manager, you will be responsible for managing and developing relationships with key national accounts within the travel industry. Your primary goal will be to drive sales and revenue for Cunard Line, through effective account management strategies and in depth understanding of the Cunard products. This role requires a strong understanding of the travel industry, exceptional communication skills, and the ability to collaborate with various internal and external stakeholders.

Here’s a summary of what Cunard is looking for in its Business Development Manager, National and Strategic Accounts. Is this you?

Responsibilities

• Account Management:

• Develop and maintain strong relationships with key national accounts within the travel industry.

• Act as the main point of contact for designated accounts, addressing inquiries, providing support, and resolving issues promptly.

• Implement strategies to maximize sales and revenue opportunities with each account.

• Sales Development:

• Create and execute sales plans tailored to each national account based on their business model to achieve revenue targets.

• Identify new business opportunities within existing accounts and pursue strategies to expand Cunard's market share.

• Collaborate with marketing and promotional teams to develop initiatives to drive sales and increase brand awareness.

• Market Analysis and Reporting:

• Stay informed about market trends, competitor activities, and industry developments to identify opportunities.

• Analyze reports regularly outlining sales performance, market insights, and account activities for review with accounts and management.

• Training and Support:

• Provide training and support to national accounts on Cunard's products, services, and sales tools.

• Coordinate with internal departments to address account-specific needs and requirements.

• Event Participation:

• Represent Cunard Line at industry events, trade shows, and conferences to promote brand visibility and networking opportunities.

• Participation in ship inspections and familiarization sailings– usually includes weekends.

Requirements

• Bachelor’s degree in business, marketing, communications

• 3 years of business to business (B2B) sales experience.

• Preferred 5 years of business to business (B2B) sales experience in the travel industry

• Strong in-person and virtual presentation skills

• Strong Microsoft Office skills- Excel, Word, and PowerPoint

• Excellent verbal and written communication

• Strong consultative selling skills

• Solid computer literacy

• Salesforce or other similar CRM knowledge

• Ability to plan, schedule, and prioritize workload

• Adaptable to change

• Perseverance in working with agency decision-makers

• Works well in a team

• Willingness to take on ad-hoc projects

• Self-directed and ability to work independently

• Entrepreneurial spirit

• Ability to travel up to 25-50% of time

• *Preferred locations for hire: Florida or Southeast US.

*Please note that this position can be 100% fully remote in the preferred hiring location. US Only - Cunard is not setup to hire in the following states: (AR, CT, DE, HI, IA, KY, LA, ME, MI, MT, MS, ND, NE, NH, OK, SD, VT, WV, WI, WY)

What You Can Expect

• Cruise and Travel Privileges for You and Your Family

• Health Benefits

• 401(k)

• Employee Stock Purchase Plan

• Training & Professional Development

• Tuition & Professional Certification Reimbursement

• Rewards & Incentives

• Base Salary Range: $ 83,200.00 to $ 112,300.00. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/. (https://www.hollandamerica.com/en_US/our-company/mission-values.html)

Cunard is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Cunard will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com