Description

Are you interested in AI technologies and contribute to its success by creating high quality and effective data collection strategies and operational plans?

AWS Bedrock Data Team is looking for a strong Senior Technical Program Manager who can lead the team to collect and deliver high quality data sets for our highly sophisticated AI programs.

As a Senior Technical Program Manager on the team, you will work with multiple teams to help solve complex technical solutions aimed to build and improve our AI products. You will have a direct influence on the data science and collection strategies as well as the overall operations.

Key job responsibilities

The ideal candidates would be

• Have strong written and verbal communication skills

• Lead a team of data annotation specialists, providing technical guidance on annotation process, tools, and quality control. Ensure team has proper training and resources.

• Work with engineering teams to understand AI model requirements and determine optimal data annotation strategies. Provide technical expertise on annotation schema, taxonomy, and guidelines.

• Partner with business stakeholders to align annotation priorities and roadmap with overall business goals. Understand commercial objectives and translate them into technical implementation plans.

• Monitor annotation throughput, quality, and costs. Analyze trends and identify opportunities for efficiency improvements through process optimization, tooling enhancements, or contractor management.

• Stay up-to-date on the latest techniques and best practices in data annotation for machine learning. Continuously refine annotation playbook and share knowledge across teams.

• Develop and manage budgets, timelines, and resource plans for annotation projects. Balance speed, cost, and quality trade-offs.

• Implement quality assurance practices and metrics to ensure high-quality training data. Audit samples, provide feedback to annotators, and oversee rework.

• Evaluate and select annotation vendors/contractors. Define statements of work, manage relationships, and monitor performance.

• Work cross-functionally across data science, engineering, and product teams to ensure annotation outputs meet downstream needs.

A day in the life

As a Senior Technical Program Manager, you will ensure consensus across functional teams. You will get status updates on current annotation projects and any issues that may have come up, discuss launch plans for upcoming annotation projects and resources needed, connects with internal stakeholders to align on requirements and goals for new initiatives in the pipeline. You provide guidance to the annotation team leads on best practices and workflows, developing documentation, updating project plans, and preparing program status for leadership. You diligently summarize action items and next steps to ensure all work streams are progressing forward with clear owners and timeline.

About the team

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Hybrid Work

We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.

Basic Qualifications

• 5+ years of technical product or program management experience

• Experience managing programs across cross functional teams, building processes and coordinating release schedules

• Bachelor's degree in engineering, computer science or equivalent

• Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.