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Amazon Product Marketing Manager, Content, Global Services Product Marketing and Messaging in Santa Clara, California

Description

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud, offering over 200 fully featured services from data centers globally. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—are using AWS to lower costs, become more agile, and innovate faster. AWS Product Marketing is responsible for developing crisp, highly differentiated, and compelling positioning and messaging for AWS and its services. We tell AWS’s most important and interesting stories to educate customers about what is possible when you build on AWS.

As a Product Marketing Manager for the Global Services portfolio, you will have the opportunity to lead product marketing content development for the portfolio which includes AWS Training and Certification, AWS Support and Managed Services, AWS Professional Services, and Security Services. In this role, you will dive deep to build our Global Services story from the ground up, leading development of a core bill of materials including presentations, playbooks, and kits that accelerates and scales our messaging across customer events, marketing campaigns and programs, website, customer meetings, and more. This role will partner closely with Messaging, Product Marketing, and Customer References to anchor our content in our most important and impactful stories and proof points and with enablement teams to scale content through marketing and sales motions. You will get to work on a growing, high profile business and have a strategic impact on our business planning and growth strategy.

Key job responsibilities

Drive the development of top-level messaging and core content for AWS Global Services.

Craft and develop compelling audience-specific messages and tools (messaging frameworks, narratives, presentations, videos, enablement).

Collaborate with Global Services reference, research, product, and business teams to distill key benefits and proof points into compelling value propositions and messaging.

Stay connected to business trends and help ensure messages and stories are relevant to our customers.

Ensure that customer stories are integrated into marketing content in a way that is credible and compelling.

Collaborate with AWS marketing teams to integrate content into events and marketing programs.

Provide and pursue new ideas for using messaging and storytelling to build thought leadership for AWS.Influence and maintain global, organization-wide consistency for messaging.

Collect content development best practices and create mechanisms for sharing within Global Services Marketing.

Become fluent in AWS’s communication style, tone, and voice.Provide writing and editing support as needed for Global Services marketing and communications projects.

Work effectively across product marketing, communications, research, references, marketing, and sales to elevate, differentiate, and scale Global Services messaging and stories.

Play a critical role in the evolution of the AWS story on people-powered services as a complement to our technology services.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

  • 4+ years of professional non-internship marketing experience

  • Experience using data and metrics to drive improvements

  • Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)

  • Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion

  • Experience managing and measuring marketing performance in various channels

Preferred Qualifications

  • Experience managing external partners to develop marketing programs

  • Experience presenting ideas to various levels of an organization to gain support for initiatives

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $98,200/year in our lowest geographic market up to $179,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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