Additional Information

Job Number 25014314

Job Category Sales & Marketing

Location Four Points by Sheraton San Rafael Marin County, 1010 Northgate Dr, San Rafael, California, United States, 94903VIEW ON MAP (https://www.google.com/maps?q=Four%20Points%20by%20Sheraton%20San%20Rafael%20Marin%20County%2C%201010%20Northgate%20Dr%2C%20San%20Rafael%2C%20California%2C%20United%20States%2C%2094903)

Schedule Full Time

Located Remotely? N

Position Type Management

Additional Information: This hotel is owned and operated by an independent franchisee, Equinox Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

The Sales Manager is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

Building Successful Relationships that Generate Sales Opportunities

– Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.

– Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

– Develops relationships within community to strengthen and expand customer base for sales opportunities.

– Manages and develops relationships with key internal and external stakeholders.

– Provides accurate, complete and effective turnover to Event Management.

Managing Sales Activities

– Participates in sales calls with members of sales team to acquire new business and/or close on business.

– Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

– Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

– Identifies new business to achieve personal and location revenue goals.

– Understands the overall market – competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

– Closes the best opportunities for the location based on market conditions and location needs.

– Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

Providing Exceptional Customer Service

– Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

– Services our customers in order to grow share of the account.

– Executes and supports the company’s customer service standards.

– Provides excellent customer service consistent with the daily service basics of the company.

– Sets a positive example for guest relations.

– Interacts with guests to obtain feedback on product quality and service levels.

– Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities.

– Participate in required MOD coverage.

– Perform any other duties as requested or assigned by management.

Equipment & Technology:

Office equipment (copier, fax, scanner, label maker)

Microsoft Suite (Excel, Word, Outlook, etc.)

Marriott systems for sales, reservations and food and beverage

Qualifications:

Education and Experience

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years’ experience in the sales and marketing or related professional area.

OR

4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

Preferred

Sales Management experience in limited or full-service property.

Ability and willingness to work flexible hours including weekends, holidays and late nights.

Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.

Skills

Excellent verbal and written communication skills

Punctual and dependable

Attention to detail and accuracy

Multi-tasking

Organizing and prioritizing

Problem analysis and problem-solving skills

Ability to work independently and with others

Professional integrity

Ability to meet deadlines

Work Environment

Indoor setting with reasonably high noise level

Flexible to work a variable schedule

Frequent sitting and walking

Repetitive use of computer, keyboard, mouse, and phone

Reading, comprehending, writing, performing calculations, communicating orally, reasoning and analyzing

Use hands to finger, handle and feel, and reach with hands and arms.

Equinox Hospitality is committed to fostering a diverse workforce, and maintaining a workplace that is equitable, inclusive, and safe for all employees. From recruiting practices, to pay and benefits, promotions, and all other aspects of employment with us, an environment of equity is of the utmost importance.

Salary: per year + Sales Incentive

Benefits:

Medical & Dental Insurance, Vision Care Insurance, Paid Holidays, Life Insurance, Paid Time Off, 401K

The salary range for this position is $75,000.00 to $85,000.00 annually.

This company is an equal opportunity employer.

frnch1