Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

Job Title: Supervisor, Quality Assurance

When you’re part of the team at Thermo Fisher Scientific, you’ll do meaningful work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer.

Location/Division Specific Information

San Jose, California

Liquid Science Mass Spectrometry Business Unit within the Chromatography and Mass Spectrometry Division

How will you make an impact?

The Quality Assurance Supervisor is responsible for incoming inspections, material/instrument disposition processes, and Customer quality for Life Science Mass Spectrometry products manufactured in our San Jose factory. The success of this role is realized by improving product quality measures and increasing customer satisfaction through an extraordinary quality experience. This individual will require effective interpersonal skills with team members and all other departments throughout operations.

What will you do?

• Support new product development teams from design feasibility through commercialization to enable operational success through and beyond mass production.

• Drive a robust First Article inspection program by using the SAP Quality Module to prevent future process and product non-conformities

• Lead and encourage a strong product quality culture by establishing and actively driving performance expectations, while providing development and training opportunities.

• Regularly leverage production and field data to identify, prioritize and coordinate improvement projects focused on improving Customer Experience, Field Service, and Operational metrics.

• Ensure corrective and preventive actions are implemented optimally to address the root cause of quality complaints and failures from Operations and Customers.

• Proactively engage team members to ensure product or process issues are identified and addressed to meet internal and external customer needs.

How will you get here?

Education

• Bachelor’s degree or higher is preferred in technical, scientific, or related field

Experience

• 5 years of experience in quality assurance, quality engineering, or manufacturing engineering with at least 2 years in people management

• Experience with leading quality initiatives for new product introductions

• Experience in process improvement, non-conformance management, risk management

• Familiarity with validation process design and process validation, change control, and auditing quality management systems preferred

• Solid understanding of ISO 9001, 13485, or similar quality management systems

• Able to travel occasionally (<15%) domestic and international

Compensation and Benefits

The salary range estimated for this position based in California is $90,900.00–$125,000.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.