Company

Federal Reserve Bank of San Francisco

We are the San Francisco Fed, public servants with a congressionally mandated mission to promote a sound and stable economy to support the lives of all Americans. We are a community-engaged bank, and we are committed to understanding and serving the vibrant, diverse people of the Twelfth District. That means we seek and appreciate new perspectives. We respect people for what they do and for who they are. We build opportunities to learn and grow. When you join the SF Fed, you become part of a team united in its purpose to promote an economy that works for everyone.

Are you passionate about building great products? Do you thrive in a collaborative environment where you can turn customer insights into successful solutions? If so, we may have the perfect role for you.

Our Digital Delivery team is looking for a Product Manager to lead the development of innovative technology solutions for the 12th District and across the System. As the Product Manager, you will drive the product strategy for our portfolio which includes solutions for content management, collaboration, customer relationship management (CRM), and process automation. In partnership with our delivery teams, you will oversee the full product lifecycle, including ideation and research, development, adoption, and refinement for our low-code product offerings.

Essential Responsibilities

• Product Strategy Development: Define the strategy for utilizing low-code technologies and solutions to help businesses achieve their objectives. Understand industry trends and emerging technologies (e.g. generative AI), to inform our strategy and improve our products. Be knowledgeable about capabilities and limitations and their implementation in the Federal Reserve.

• Be a Product Evangelist and Practitioner: Understand the value our products provide and promote them through discovery workshops, product consultations, and prototype demonstrations. Identify opportunities for business development, drive user adoption, and engage with business partners through promotional and educational material. Advise on best practices and roll up one’s sleeves to give high-level technical support and help citizen developers use low-code solutions.

• Roadmap Planning: Drive product roadmaps that outline key milestones and deliverables based on feedback from stakeholders. Work with business lines to define epics/initiatives that align with their strategic vision and high-level requirements.

• Performance Monitoring: Track key performance indicators (KPIs) related to product usage, adoption, and user satisfaction.

• System and Cross-Bank Partnerships: Collaborate with System IT and other IT teams to understand how low-code technologies are being used across the System.

Qualifications:

• Bachelor's degree or commensurate experience.

• 7+ years relevant experience in product management/development or low-code technology within an agile team environment.

• Hands-on experience in using low-code technologies, specifically tools for collaboration (Power Platform, SharePoint Online, etc.), content management (WordPress), customer relationship management (CRM) (Salesforce, Dynamics, etc.), and process automation (UiPath, Power Automate, etc.).

• Interest in emerging technologies and how they can solve business problems.

• A customer-centric approach to building the best product possible given budget, time, and resource constraints.

• Strong interpersonal skills and a collaborative style that can share technical ideas and approaches with others.

• Must be U.S. Citizen or Green Card with intent to become U.S. Citizen

Desired Skills:

• Agile/SAFe Product Owner Product Manager (POPM) certification or similar Experience using Jira is a plus.

Base Salary Range for Sr, Product Manager: Min: $138,900 - Mid: $180,400 - Max: $221,900 (Location: San Francisco)

Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with market data.

We offer a wonderful benefits package including Medical, Dental, Vision, Pre-tax Flexible Spending Account, Backup Child Care Program, Pre-Tax Day Care Flexible Spending Account, Paid Family Care Leave, Vacation Days, Sick Days, Paid Holidays, Pet Insurance, Matching 401(k), and Retirement/Pension.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. The SF Fed is an Equal Opportunity Employer.

#LI-Hybrid

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Project/Product Management

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers ( https://rb.wd5.myworkdayjobs.com/FRS ) or through verified Federal Reserve Bank social media channels.

Privacy Notice (https://www.kansascityfed.org/documents/7797/Workday_Privacy_Notice.pdf)