Company

Federal Reserve Bank of San Francisco

We are the Federal Reserve Bank of San Francisco—public servants with a mission to advance the nation’s monetary, financial, and payment systems to build a stronger economy for all Americans. We are a community-engaged bank, and are committed to understanding and serving the vibrant, expansive communities of the Twelfth District. That means we seek and appreciate new perspectives. We respect people for what they do and for who they are. We build opportunities to learn and grow. When you join the SF Fed, you become part of a diverse team united in its purpose to promote an economy that works for everyone.

What we do:

The Federal Reserve Financial Services organization (FRFS) is responsible for software development, quality assurance testing, and day-to-day production operations of the FedCash product suite. In this role the FRFS, in consultation with other System stakeholders, helps to set the strategic direction for US central bank payment services, coordinates product enhancements impacting the services and their customers, and ensures that operating sites meet service level agreements for resiliency and performance.

The Product Owner is aligned with the Business Product Management and understands the product vision, goals, and roadmap. They translate business wants and needs into a prioritized set of requirements by conducting business process analysis, needs assessments, and preliminary cost/benefits analyses to align with a robust information technology roadmap. They manage and prioritize the team’s backlog accordingly and lead their respective Agile team in delivering most important customer/stakeholder outcomes. Product Owners may also prepare functional, system and program specifications and assist in implementation of systems, as well as participate in System initiatives and/or workgroups.

Your role as Product Owner:

A successful candidate will be a leader with experience operating in complex organizations and delivering well supported solutions. The Product Owner must:

• Continuously learn about the customer, their business needs, and contribution of the product to their desired outcomes

• Work with Product Management to communicate, re-enforce the vision, goals, and product roadmap, in the form of features/stories with the Agile team.

• Possess enough business and technical knowledge about the product to engage in team discussions.

• Work closely with architecture, engineering, and quality assurance to ensure the right customer problem is solved.

• Communicate with both technical and business stakeholders to understand and gather requirements and translate into technical specification when necessary.

• Decompose and prioritize epics/features into user stories and define detailed test acceptance criteria.

• Ensure technology-driven and risk-remediation requirements are prioritized to prevent the accumulation of technical debt and other vulnerabilities.

• Support the team as a subject matter expert representing the business and clarify any arising questions from the agile team.

• Support application development with enabler stories.

• Determine if the work done to complete a story met success criteria and accepts when satisfied.

• Assist in the analysis of defects and enhancements to determine severity and priority as well as overall validity.

• Contribute to discussions on risks, dependencies, issues, and schedule updates as needed.

• Ensures agreement on actions to address dependencies between broader FRFS teams

• Present working software to stakeholders at team and system demos.

• Utilize data and feedback to make informed decisions and continuously improve the product.

• Actively monitor product-specific OKRs and manage to targets with stakeholders.

• Contribute to the elaboration and advancement of the roles and responsibilities for this position, identifying process improvements and sharing with peers.

• Actively promote Agile behaviors within business, technology and across FRFS.

What we are looking for:

• Bachelor’s degree in computer science, information technology or any technical related field, or equivalent work experience.

• Typically requires a minimum of 2-5 years of related experience.

• Ability to bridge the business/IT divide in a way that establishes rapport and gains understanding.

• Possess a strong understanding of business requirement development and analysis including use cases, functional specifications, user interface specifications, etc.

• Effective problem solver with ability to identify challenges, brainstorm ideas and collaborate with cross functional teams to implement effective solutions.

• Ability to work independently with minimal oversight and manage multiple deliverables simultaneously; take ownership of issue resolution and completion of high-quality deliverables.

• Strong teamwork, leadership, critical thinking, multitasking, and time management skills in a highly matrixed organization.

• Ability to develop deep subject matter expertise for specific products and its broader ecosystem to effectively drive enhancements, support internal stakeholders and influence broader decision making.

• Ability to understand and resolve blockers and delivery risk quickly and without the need for escalation outside their product scope.

• Ability to understand competing priorities across technology and business areas, clearly articulate options, and use personal influence to define the resolution across their product set and areas with payment interdependencies.

• Excellent written and verbal communication skills, ability to articulate ideas clearly to technical and non-technical audiences.

• Certified Product Owner in Scrum or SAFe, preferably Advanced level, and recent JIRA experience are highly desirable

Base Salary Range:

P2 (2+ years of relevant experience) Min: $78,200 - Mid: $101,700 - Max: $124,900 (Location: San Francisco)

P3 (5+ years of relevant experience ) Min: $97,600 - Mid: $126,800 - Max: $155,900 (Location: San Francisco)

Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographic and other market data.

Benefits:

We offer a wonderful benefits package including: Medical, Dental, Vision, Pre-tax Flexible Spending Account, Backup Child Care Program, Pre-Tax Day Care Flexible Spending Account, Paid Family Care Leave, Vacation Days, Sick Days, Paid Holidays, Pet Insurance, Matching 401(k), and Retirement/Pension.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. The SF Fed is an Equal Opportunity Employer.

#LI-Hybrid

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Information Technology

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers ( https://rb.wd5.myworkdayjobs.com/FRS ) or through verified Federal Reserve Bank social media channels.

Privacy Notice (https://www.kansascityfed.org/documents/7797/Workday_Privacy_Notice.pdf)

OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government.

OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward.

Why Our People Choose Us:

Our reputation precedes us

There will always be room for personal growth

Our people are first

You’ll find the right balance

Your responsibilities will be meaningful

We hope that you will be our future colleague.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.