The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.   

• Application Opening –  Friday, June 14, 2024  

• Application Deadline – The application filing will be open continuously at least through Monday, June 24, 2024 and will close any time thereafter.  

• Salary: $200,798 - $292,318 (https://careers.sf.gov/classifications/?classCode=2324) Annually  

• Appointment Type: Permanent Civil Service (https://careers.sf.gov/knowledge/role-types/)   

• Recruitment ID:  CBT-2324-148048 

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services. 

Under general supervision, directs the professional nursing and auxiliary staff of several patient-care units; plans and directs activities to provide maximum care within the limits of budgetary provisions.

Nature of duties requires sustained physical effort with occasional exposure to minor accidents, health hazards, and/or disagreeable elements inherent in general hospital ward services and patient care.  

Examples of Important and Essential Duties:

The essential functions of a 2324 Nursing Supervisor (Outpatient) include, but are not limited to:

• Provides leadership and alignment with San Francisco Health Network and/or ZSFG’s goals, mission, and vision to ambulatory care clinical sites

• Directs and supervises the professional nursing staff and auxiliary personnel engaged in rendering patient care in various assigned units/departments/divisions; prepares work schedules, makes assignments, supervises activities, and evaluates work performance  

• Provides budgetary oversight and ensures compliance with regulatory mandates in all assigned areas  

• Coordinates services rendered with those of other departments; checks each unit/department/division to assure compliance with instructions   

• Provides leadership, guidance, and accountability in assisting specialty clinic leadership to improve team communications, workflow efficiencies, and overall patient care experience  

• Participates in educational and in-service training; directs the procurement of supplies and equipment; engages in research activities to improve nursing services and patient care   

• Collaborates with other program administrators and community-based agencies to increase access to health care services

• Represents DPH locally, regionally, and statewide on specialty nursing issues  

• Personally makes periodic routine unit/department/division visits; confers with nurse managers and staff nurses concerning all new patients; makes bedside visits to all seriously and critically ill patients; discusses specific problems with assigned nurses or physicians   

• Investigates complaints of patients and staff members; resolves difficulties or refers to executive leadership; utilizes and makes interpretations of existing policies as related to nursing care in specific departments; reports unusual occurrences to superior; strives to establish and maintain good relations and good morale among all assigned personnel  

• Performs all other related duties as required 

• LICENSE: Possession of a valid, including temporary or interim, California Registered Nurse License issued by the Board of Registered Nursing (BRN); AND   

• EDUCATION: Possession of a Bachelor’s Degree in Nursing from an accredited college or university; AND

• EXPERIENCE: Two (2) years (equivalent to 4,000 hours) of experience, within the last five (5) years, in a designated nursing supervisory capacity (nurse manager or designated charge nurse) or administrative leadership/support role in a hospital-based or community-based primary care unit or similar ambulatory care/outpatient setting 

Substitution: Three (3) years (equivalent to 6,000 hours) of additional nursing supervisory experience beyond the required may substitute for the education requirement  

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.   

One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). 

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.   

Selection Procedures: 

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.

Training and Experience Evaluation: (Weight: 100%):

Candidates that meet the minimum qualifications will participate in a Training and Experience Evaluation that is designed to measure the knowledge, skills, and abilities in job related areas that have been identified as critical for satisfactory performance in this position.

Candidates will be required to respond to the training and experience evaluation in the time frame indicated and must submit the completed questionnaire as directed to have it evaluated. Responses cannot be changed once submitted. Candidates will be evaluated based on their responses. Candidates must achieve a passing score on the training and experience evaluation to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.

Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Certification

The certification rule for the eligible list resulting from this examination will be the Rule of Ten Scores.

Eligible List/Score Report:

Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/

The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.

Terms of Announcement and Appeal Rights:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.sf.gov/. The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.  

DPH Health Critical Requirements and Information: (https://www.sfdph.org/dph/comupg/aboutdph/jobs/requirements.asp) Please review the following policies regarding DPH employment requirements that safeguard yourself and others. 

• COVID-19 Policies (https://www.sfdph.org/dph/comupg/aboutdph/jobs/requirements.asp)  

• Personal Protective Equipment (PPE)

• Medical Examination Prior to Hiring

• Electronic Health Record (EHR) (https://www.sfdph.org/dph/comupg/aboutdph/jobs/requirements.asp)

• Licensure/Certification/Registration

• Note on ICARE 

Additional information regarding Employment with the City and County of San Francisco: 

• Information about the Hiring Process (https://sfdhr.org/information-about-hiring-process)  

• Conviction History (https://sfdhr.org/conviction-history-faq)  

• Employee Benefits Overview (https://sfdhr.org/benefits-overview)  

• Equal Employment Opportunity (https://sfdhr.org/equal-employment-opportunity)  

• Disaster Service Workers (https://sfdhr.org/disaster-service-workers)

• Reasonable Accommodation

• Right to Work (https://sfdhr.org/information-about-hiring-process#identification)

• Copies of Application Documents

• Diversity Statement (https://sfdhr.org/information-about-hiring-process#diversitystatement)

• Veterans Preference 

• Seniority Credit in Promotional Exams (https://sfdhr.org/information-about-hiring-process#senioritycredit)  

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Elaine Adams at elaine.adams@sfdph.org or (628) 271-6974.

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.