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Compass Group, North America General Manager (Food Service) - San Francisco in San Francisco, California

Wolfgang Puck Catering

Salary: $90,000 - $105,000

Other Forms of Compensation:

Pay Grade: 13

Wolfgang Puck Catering is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences; who come from diverse backgrounds, are open-minded and curious about our clients and guests; and, most of all, who possess a welcoming smile and spirit. Our ultimate goal is to develop mentoring and career building opportunities through a talent pipeline that allows us to promote from within.

"The most important thing in life, whatever you do, has to be passion." Wolfgang Puck (https://www.youtube.com/watch?v=_9-oBrENwdQ)

Success on our team starts with our culture:

  • We have Wolfgang’s PASSION for our business, our product, and our people / guests / clients.

  • A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats.

  • Our services require a CONCIERGE mentality, a bias to action with humble hospitality.

  • We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don’t have to.

  • We curate company and partner resources to bring our client’s vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships.

  • We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy).

  • Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions.

"I can have the best food, but if we don’t have good people, it won’t get you very far."

Job Summary

Are you a dynamic leader with a passion for culinary excellence and innovative service? Wolfgang Puck Catering is seeking an experienced General Manager to oversee our cafe and amenity space. In this role, you will drive operational success, manage financial performance, and lead a diverse team to deliver exceptional dining experiences. With the integration of cutting-edge technology and a focus on private event catering, this is your opportunity to make a significant impact in a prestigious and fast-paced environment. Join us and be part of a team that sets the standard for quality and service.

Key Responsibilities:

  • Take ownership of operations, ensuring all service timelines and other deadlines set by management or clients are met.

  • Oversee all aspects of food service management with a proven track record of success.

  • Manage all financials, including planning, budget development and analysis, and financial reporting.

  • Ensure P&L accountability and contract-managed service experience.

  • Hire, train, and orient new management associates.

  • Conduct management meetings and demonstrate initiative and good judgment in assisting customers, clients, peers, and subordinates.

  • Interact professionally with a diverse group of associates, peers, managers, suppliers, clients, and customers.

  • Think quickly and accurately, evaluate problems, and make appropriate recommendations.

  • Audit units to ensure conformance with company, government, and accrediting agency standards, regulations, and codes regarding food storage, preparation, sanitation, and record-keeping.

  • Utilize POS and phone app ordering systems for the cafe.

  • Oversee private event catering to ensure high-quality service and customer satisfaction.

Preferred Qualifications:

  • B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus five to seven years of directly related experience preferred.

  • Minimum of five years of retail operational foodservice management experience preferred, flexible depending upon formal degree or training.

  • Multi-unit management experience is preferred.

  • Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.

  • Retail marketing experience is highly desirable.

  • Supervisory, leadership, management, and coaching skills.

  • Good communication skills, both written and verbal, with the ability to communicate at various levels including management, customer, and associate levels.

  • Knowledge of financial, budgetary, accounting, and computational practices.

  • Proficient computer skills, including various computer programs, Microsoft Office programs, email, and the Internet.

Apply to Wolfgang Puck today!

Wolfgang Puck Catering is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Wolfgang Puck Catering are offered many fantastic benefits.

  • Medical

  • Dental

  • Vision

  • Life Insurance/ AD

  • Disability Insurance

  • Retirement Plan

  • Paid Time Off

  • Holiday Time Off (varies by site/state)

  • Associate Shopping Program

  • Health and Wellness Programs

  • Discount Marketplace

  • Identity Theft Protection

  • Pet Insurance

  • Commuter Benefits

  • Employee Assistance Program

  • Flexible Spending Accounts (FSAs)

    Wolfgang Puck Catering maintains a drugfree workplace.

Req ID: 1336647

Wolfgang Puck Catering

Michael Abbey

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