Job Information
Kaiser Permanente Surgery Scheduling Clerk - On-call/Day in San Diego, California
Job Summary:
Under direct supervision, schedules patients for pre-operative tests & appointments; distributes prescribed pre-operative exam forms to appropriate departments; provides telephone coverage & reception for designated areas; distributes surgery schedule per established distribution list; types & mails letters to pre-operative patients regarding surgical procedures/policies.
Essential Responsibilities:
This description is for recruitment posting purposes only. It has not received full HR review and approval.
Upholds KPs Policies & Procedures, Principles of Responsibilities & applicable state, federal & local laws
Schedules & reschedules patients for all pre-operative appointments which are predetermined by the date & nature of surgery
Contacts patients to coordinate all prescribed appointments & preoperative diagnostic tests within appropriate timeframe
Types & mails instructional letters to pre-operative patients regarding surgical procedures & policies
Prepares, distributes, collects & maintains all pre-operative lab, w-ray, EKG reports & other forms
Receives & records surgery cancellations & scheduling changes
Distributes daily surgery schedules to various personnel per established distribution list
Provides telephone & in-person reception to designated area(s) by responding to patients & physicians questions, answering & screening telephone calls, receiving & relaying messages
Performs other duties as required, such as typing, filing ordering supplies, accessing general patient information from computer systems, compiling statistics, duplicating copies, etc
Informs various department personnel of cancellations & scheduling changes
Equipment Utilized: Duplicating Equipment, Telefaxing Equipment, Multi-Line Phone Automated Appointment & Record Information Systems (i.e., CARE, CRIS), Typewriter, PC
Assume other activities & responsibilities from time to time as directed
Basic Qualifications:
Experience
· Six (6) months of medical office experience to include knowledge of medical terminology and multi-line phones.
· Good oral and written communication skills.
· Typing at 35 wpm.
COMPANY: KAISER
TITLE: Surgery Scheduling Clerk - On-call/Day
LOCATION: San Diego, California
REQNUMBER: 1247490
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
Kaiser Permanente
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