Supervisor, Clinical Laboratory Support

San Diego, CA, United States

Biotheranostics, a Hologic company, develops and provides molecular-based diagnostic, prognostic, and predictive tests that support physicians in the treatment of cancer patients. It serves as the organization’s hub for oncology.

Here at Hologic, we are driven by our passion to become the global champion for women’s health. As a leading innovator of women’s health, we are empowering people to live healthier lives everywhere, every day.

The Supervisor, Clinical Laboratory Support plays a key role in fulfilling our passion by leading and engaging our oncology laboratory support team and functions that include specimen receipt, accessioning, specimen returns, reference lab send-outs and other laboratory support processes in a Clinical Laboratory.

Responsibilities:

• Coordinates and leads the staff on day-to-day operations, to include making daily workflow schedules, monitoring department issues, and assisting with resolutions.

• Responsible for performing all routine laboratory support production activities as needed (refer to accessioner and send-out specialist job descriptions).

• Ensures that all staff is working in accordance with current SOPs.

• Develop and update SOPs for accessioning, specimen returns, send-outs, and laboratory support related.

• Ensures that order-related problems are resolved in a timely manner.

• Monitors work performance to determine staff resources’ utilization; establishes work performance

• standards and adjusts staffing levels as needed.

• Responsible for hiring, training and competency assessments of laboratory support staff.

• Participates in personnel management activities for the department, conducts performance appraisals and develops plans for improvements.

• Provides KPI metrics and productivity reports to management.

• Supports the laboratory information system change processes to conduct user acceptance testing; contributes to the development of internal systems to support departmental and corporate goals.

• Works with leaders in the various laboratory groups to support day to day operations.

• Works with Client Services department to quickly resolve issues.

• Be a self-starter in resolving discrepancies and proactively improving operational efficiencies.

• Focuses on quality of patient accessioning, understanding that comprehensive accessioning is the key to maintaining accurate patient identification throughout the patient testing workflow.

• Focuses on maintaining fast turn-around-time.

• Performs other duties as assigned.

Minimum Education/Experience Requirements:

• Associate's degree required; Bachelor's degree preferred

• At least three years of experience supervising a support service operation or business function required

• Relevant experience in specimen accessioning

• Prior experience in a clinical laboratory setting preferred

• Ability to work independently and within team environment

• Must be able to work in a fast paced, multi-tasking environment and maintain production and quality

• standards

• Strong interpersonal skills to effectively communication with all employees and clients

• Strong computer skills to accomplish tasks

The annualized base salary range for this role is $72,900 to $121,500 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.

Agency And Third Party Recruiter Notice

Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.

Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans

#LI-JM1