Job Summary

The Security Supervisor assists the Safety & Security Manager with the implementation and monitoring of security policies procedures and programs; complies with federal state and local legal regulations; and exercises independent judgment in the course of carrying out overall responsibilities and other activities as assigned.

Responsibilities

QUALIFICATIONS:

• Experience in a hotel or a related field preferred.

• Principles and practices of security management including business management practices: personnel administrative security preventative investigatory practices and related legal responsibilities

• Knowledge of city laws and ordinances.

• Certificate of Completion in Safety and Security Training (must comply with State requirements)

• CPR First Aid and Heimlich maneuver Certified.

• Ability to work a flexible schedule

• Must be able to convey information and ideas clearly.

• Must be able to evaluate and select among alternative courses of action quickly and accurately.

• Must work well in stressful high pressure situations.

• Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.

• Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.

• Must be able to work with and understand financial information and data and basic arithmetic functions.

• Must maintain composure and objectivity while under pressure.

RESPONSIBILITIES:

• Approach all encounters with guests and Associates in a friendly service oriented manner.

• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).

• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.

• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.

• Responsible for the supervision of the Security Officers in conjunction with the Safety & Security Manager

• Maintain a friendly and warm demeanor at all times.

• Assist in coordination of special events or special projects as assigned

• Assists guest with problems with hotel services

• Identifies and resolves security related problems

• Oversee Programs such as Crime Prevention Loss Prevention Safety Awareness and Lost & Found

• Conduct safety and security inspections weekly and as necessary.

• Oversee the cleaning and organizing of garage and dock areas.

• Investigates incidents accidents and losses suffered by the hotel guests Associates and visitors.

• Prepares reports relating to internal investigations of any losses or violations of Aimbridge Hospitality regulations policies and procedures

• Assist with all security related training

• Assists in preparation of emergency management and contingency planning

• Performs other activities as assigned

• Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.

• Associates must at all times be attentive friendly helpful and courteous to all guests managers and all other Associates.

• Use proper two-way radio etiquette at all times when communicating with other Associates.

• Attend meetings as required by management.

• Perform any other duties as requested by management.

Property Details

CENTER STAGE IN DOWNTOWN SAN DIEGO

There's something electric about being in the middle of it all. Hard Rock Hotel San Diego puts guests in the limelight with chic accommodations in the heart of downtown and the famed nightlife of the Gaslamp Quarter. Whether people are here to catch a game at PETCO Park (located just one block away) or attend a corporate event at the San Diego Convention Center (right across the street), we'll take them there.

But we're so much more than a typical hotel in San Diego. Our award-winning service and stunning event venues amp up any occasion, with group packages that make your attendees all VIPs. Guests can live it up without ever leaving the hotel—try a jam session in your suite with our complimentary Sound of Your Stay® service, or mouthwatering sushi at world-famous Nobu, and rooftop cocktails at Float rooftop lounge or 207 bar. Indulge your body at our full-service Rock Spa, or free thier mind with a stress-crushing workout in our 24-hour fitness center.

WHERE EVERY EMPLOYEE IS A ROCK STAR!

Come to Hard Rock Hotel San Diego for a career you'll love, with incredible employee benefits. Working with us is a total rock experience! If you're passionate about music, and even more passionate about VIP guest service, you belong on our team. This is no ordinary hotel, and we don't hire ordinary employees. Our staff is as excited about the Hard Rock Hotel experience as the guests, with a focus on attentive, detailed service. If you're ready for something extraordinary, check out our openings to see where Hard Rock Hotel San Diego can take you.

As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offeringDaily Pay! Ask your Recruiter for more details

• Medical, Dental, and Vision Coverage

• Short-Term and Long-Term Disability Income

• Term Life and AD&D Insurance

• Paid Time Off

• Employee Assistance Program

• 401k Retirement Plan

  Apply for this position (https://careers-aimbridge.icims.com/jobs/371503/safety-%26-security-supervisor-%28hoa%29---%2423-hr/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834475008)

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EEO Statement

Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PropertyHard Rock Hotel San Diego

Posted Date2 days ago(2/19/2025 4:55 PM)

ID2025-371503

LocationUS-CA-San Diego

CategorySafety & Security

TypeRegular

StatusFull-Time

Company : NameEvolution Hospitality