Overview

Patient Service Specialist

Vista, CA

Select Physical Therapy Vista is looking for a motivated individual to join our North County Team. We are looking for someone who is flexible and able to work at both the Vista and San Marcos location. We have a strong connection with our local community and solid reputation with our patients and local referral sources. Our top candidates will have strong customer service, be well organized, and come to work with a big smile each day.

Location: 400 South Melrose Drive Suite 215 Vista, CA 92081

Position Type: Full Time

Schedule: Monday through Friday, M-Th 8-5 PM, Friday 7-1 PM

Compensation: Starting at$21.00 - More based on experience

When patients enter our outpatient physical therapy center,we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out

• Schedule patient appointments in person and via phone

• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team

• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED required

• 1 Year of Front Desk Experience

• 1 Year of Scheduling Experience

Preferred Qualifications:

• 1 Year of Medical Office Experience

• Health Care Experience

Physical Requirements:

• Ability to walk, stand, bend, and reach consistently throughout a work day/shift

• Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift

• Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics

• Ability to carry office supplies up to 10lbs

• Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction

• Ability to speak and hear sufficiently to understand and give directions

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

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Job ID 315380

Location US-CA-San Diego

Experience (Years) 0

Category Administrative - Administrative Services

Street Address 400 S Melrose Dr, Suite 215

Company Select Physical Therapy

Position Type Full Time