Clinical Administrative Assistant

Palm Springs, CA (http://maps.google.com/maps?q=777+E+Tahquitz+Canyon+Way+Palm+Springs+CA+USA+92262)

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Job Type

Full-time

Description

Come be a part of the future of Sleep Medicine! Join our growing national, telehealth care team and help us improve the lives of countless patients suffering from sleep apnea! We’re on a mission to make a positive impact on the lives of patients living sleep disorders by simplifying the complex process from diagnosis to treatment.

The Company:

BetterNight has respected roots in sleep medicine. Over 25 years ago we engineered a successful home sleep testing model. Since then, we have grown into a leader of providing PAP therapy, helping patients have a better night sleep. Headquartered in San Diego, California, we have locations across the country and a staff of over 300 experienced professionals nationwide to meet the needs of our patients.

The Position:

Are you looking to start your career in the Medical/Healthcare field? Or are you currently working in Medical/Healthcare and looking for a new opportunity? Do you enjoy helping people? If you do, we are looking for a full time Clinical Administrative Assistant to work onsite assisting patients in our office in Palm Springs, CA. Do you have the personality to be the face of the team and the skills to help drive the business in a positive direction?

What the role entails:

• Greet patients coming into the office and assist with their appointments

• Answer phones and make calls to our new and existing patients to ensure they are thriving on PAP therapy

• Coach, educate, and inform our patients regarding their therapy

• Meet face-to-face with our patients to dispense equipment after appointments

• Review patient profiles to ensure a quick and easy appointment

• Contact physician and necessary healthcare team members regarding our patients

• Become familiar with CPAP devices and help patients with issues regarding their therapy

• Assist in opening and closing the office each day

Skills we are seeking:

• Ability to work independently and positively interact with patients, referring offices and staff over the phone, in person and through email

• Two years' experience in customer service dealing with customers/patients in person and over the phones

• Ability to deescalate upset patients/customers when needed

• Experience scheduling appointments using an online software scheduling tool

• Two years’ experience in healthcare/medical field strongly preferred

• Proficient in using Microsoft Office and Google Suite programs

• Experience in Electronic Medical Records software is preferred, Brightree is a plus

Location:

Our office is located at 777 East Tahquitz Drive, Suite 338, Palm Springs, CA 92262

Check out our website for more information:

https://www.betternight.com/ (https://www.betternightsolutions.com/)

Why you should apply:

• Great benefits including medical, dental, vision, FSA, HSA, 401k plans and a whole lot more!

• Paid sick leave, vacation and paid holidays

• Be a part of a growing nationwide telehealth company

• Excellent growth and advancement opportunities

• A Monday-Friday daytime shift

Salary Description

$18.00 - $21.00 / hr DOE