Description/Job Summary

SUMMARY

Assumes responsibility for appraising, purchasing, and merchandising the preowned inventory acquired from service customers.

Responsibilities/Duties

ESSENTIAL DUTIES

Essential duties include the following. Other duties may be assigned.

• Approaches, greets, and engages with Mercedes-Benz of San Antonio's Service Department customer base in an effort to procure used vehicles for dealership inventory.

• Appraises used vehicles.

• Strives to reach goals and objectives for sales, gross, and key expenses on a monthly and annual basis.

• Understands, keeps abreast of, and complies with federal, state, and local regulations that affect used-vehicle sales.

• Ensures proper follow up of all potential buyers by implementing and monitoring a prospecting and sales control system.

• Implements and monitors a follow-up system for used-vehicle purchasers.

• Monitors customer's likes and dislikes, lost sales, and dealership sales history and conducts local market analyses to determine which vehicles to purchase.

• Ensures 100 percent turnover of each sale to F&I.

• Maintains delivery procedures and ensures that delivery includes an introduction to the service department and scheduling of the first service appointment.

• Promptly provides proper documentation to the office for purchases of used inventory.

• Notifies the used-vehicle department manager of anticipated delivery of purchases.

• Keeps abreast of current market and current valuation of used vehicles.

• Keeps abreast of and ensures compliance with all federal and state laws and regulations regarding the used-vehicle industry.

• Keeps abreast of auto auction activity and prices.

• Handles customer complaints immediately and according to dealership's guidelines.

• Attends managers' meetings.

• Maintains professional appearance.

Required Skills

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Required Experience

EXPERIENCE

Two years automotive preowned sales experience and/or training

Required Education

EDUCATION

High school diploma or equivalent

Required Qualifications

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Details

CERTIFICATES, LICENSES, REGISTRATIONS

Manufacturer Training

Valid Driver's License

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms; as well as stoop, kneel, or crouch.. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

Northside Auto Group is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, or gender identity. If you need a reasonable accommodation for any part of the employment process, please contact us by email at reasonableaccommodation@nsautogroup.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email.