Overview

MEDICAL CLERK - DEPARTMENT OF PEDIATRICS (BAMC-2024-21791):

Bowhead seeks aMedical Clerk to support the Department of Pediatrics (PEDS) at the Brooke Army Medical Center (BAMC) in San Antonio, TX. The Medical Clerks are tasked with managing patient’s health records and history, patient information, processing discharge paperwork and various administrative duties within BAMC at Fort Sam Houston, TX.

Responsibilities

Essential functions will include:

• Greeting and receiving patients in various clinics depending on the department assigned.

• Ask for proper identification and verify eligibility for services in accordance with AR 40-3 and local policy guidance. Refer questionable cases to the Patient Administration Division for determination. Verify appointments and enter patient data into MHS Genesis. Ensure military orders and letters of authorization have appropriate dates and signatures authorizing treatment. Manage the appointment line to facilitate patient reception and appointment processing.

• Perform administrative procedures and complete designated paperwork required per local policy regarding insurance, third-party liability, or other designated patient treatment documentation.

• Use knowledge of medical terminology, clinic standard operating procedures, and various appointment templates to book and schedule patient appointments within the clinic and at other hospital clinics. Select, complete, and route requests for patient activities and/or procedures. Coordinate and/or schedule patients at other military and non-military healthcare facilities.

• Use MHS Genesis to perform appointment scheduling, appointment cancellations, scheduling follow-up appointments, end-of-day processing, enrollment status verification, and updating of select patient file data. Call patients to change, cancel, and remind them of upcoming appointments. Make appropriate database updates and changes. Obtain, track, and input appointment templates, ensuring access standards are met. Use external databases to schedule patients at other local medical facilities. Provide appointments for referrals and/or consultations generated from internal and external organizations.

• Prepare a list of HIV specimen transmittals and ship specimens to reference laboratories according to shipping documents. Assist in investigating, responding to, and correcting HIV specimen discrepancy file errors within 48 hours of receipt.

• Collect, sort, and deliver incoming correspondence and deliver outgoing correspondence to the designated distribution center. Generate and format reports, forms, and listings. Requisition and maintain designated forms in stock for office usage.

• Greet and receive patients in the clinic. Ask for proper identification and verify eligibility for services in accordance with AR 40-3 and local policy guidance, referring questionable cases to the Patient Administration Division for determination. Verify appointments and enter patient data into MHS Genesis. Ensure military orders and letters of authorization have appropriate dates and signatures authorizing treatment. Manage the appointment line to facilitate patient reception and appointment processing.

• Instruct all new patients on the completion of data intake forms and assist them as necessary. Issue patients required informational materials.

• Assemble, prepare, address, and mail out notifications to patients regarding laboratory and/or radiology test results.

• Enter and/or accept patient demographics and laboratory requests into MHS Genesis and generate barcode labels and/or transmittal lists.

• Prepare a list of HIV specimen transmittals and ship specimens to reference laboratories according to shipping documents. Assist in investigating, responding to, and correcting HIV specimen discrepancy file errors within 48 hours of receipt.

• Monitor results for completion daily and enter results into MHS Genesis once finalized by the reference laboratory. Ensure STAT/ASAP patients are immediately sent to the bleeding room for phlebotomy procedures.

• Issue department-written instructions and a 24-hour urine container to patients with 24-hour urine requests. Ensure the specimen container is closed, labeled with patient identification, and recorded in the specimen accountability ledger for processing in accordance with department procedures.

• Assist with capturing and collecting a variety of workload data and statistics to be provided to the supervisor for presentation at the monthly departmental Performance Improvement Committee meetings.

• Receive, evaluate, accession, and sort laboratory specimens prior to MHS Genesis validation. Ensure proper specimen type and labeling for delivery to laboratory sections or shipping to external reference laboratories. Maintain and organize work area, ensuring adherence to local safety and infection control protocols.

• Perform other duties as assigned dependent upon the department assigned.

Qualifications

• A high school diploma or equivalent is required at a minimum in addition to at least two (2+) years’ experience in a hospital administrative environment.

• Administrative experience in a government and/or hospital setting highly desired.

• Intermediate level computer/PC knowledge required including Microsoft Excel, Outlook, Word and PowerPoint.

• Must be able to work in a fast-paced, deadline driven office environment where privacy and confidentiality is critical while working alone and in teams to ensure mission success.

• Must be able to pass a pre-employment physical and provide proof of TDAP and Influenza vaccinations prior to employment and update as required.

Physical Demands:

• Must be able to lift up to 25 pounds

• Must be able to stand and walk for prolonged amounts of time

• Must be able to twist, bend and squat periodically

SECURITY CLEARANCE REQUIREMENTS: There are currently no Security clearance requirements however qualified candidates must be able to successfully obtain a NACI check to gain access to the facility. Bowhead retains the right to change these requirements due to contractual requirements. Due to the location of this work, US Citizenship is a requirement for this location.

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Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC’s Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant’s resume/application may be subject to verification.

Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.

UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/AA/M/F/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCPhere (https://www.dol.gov/agencies/ofccp/posters) .

All candidates must apply online at www.uicalaska.com, and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance (https://uicalaska.com/careers/recruitment/).

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.

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ID 2024-21791

Category Health & Safety

Location : Location US-TX-San Antonio

SCA Hourly Rate USD $18.60/Hr.

Clearance Level Must Be Able to Obtain N/A

Minimum Clearance Required N/A

Travel Requirement N/A