Job Description

Insight Global is looking for a dispatch technician to sit on site at a local client in San Antonio, TX. This candidate will be responsible for all first line of defense issues for a popular restaurant headquarted in San Antonio. Will be working with multiple ticket systems and must have great over the phone troubleshooting and customer service experience. This is a 24 hour operation and candidate must be able to work a shift time between 6am-10pm for a 40 hour week schedule.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

• Experience in Customer Service and/or Held Desk support preferred

• Experience working in fast paced organization. Experience working with some sort of ticketing system

• Must be able to work an 8 hour/40 hour a week schedule between 6am-10pm

• Experience and knowledge of dispatch and communicating with customers with inbound calls null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.