Why USAA?

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

We are currently seeking a dedicated Business Applications Analyst (Intermediate Level) to participate in Hiring Our Heroes (HOH) Fellowship Cohort 24-3 with USAA . The HOH Fellowship Program builds an extraordinary experience for transitioning service members, veterans, and military spouses that increase competitiveness and improve opportunities to find meaningful employment by providing development, skills, and exposure to corporate working environment and private sector business operations. HOH Fellowship Programs are best-in-class workforce development programs that are cohort based and twelve weeks in duration.

As a participant in the Military Fellowship Program, we understand that in most cases Fellows are ending their active service commitments and actively relocating. Therefore, while participating in the Fellowship program, Fellows are authorized to work remotely. If selected for full time employment, we offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, or Colorado Springs, CO.

Relocation assistance is not available for this position.

As a Business Applications Analyst (Intermediate Level) you will work with the Pricing & Underwriting Modernization Enablement team to provide analysis and business information related to specific business functions, processes, and applications/IT platforms. You will work at a developing skill-level to create, implement, and maintain application solutions to meet the needs of a business or organization. You will have the opportunity to use the Earnix tool for development of the future state rating and Underwriting engine for new and existing products.

What you'll do:

• Collaborates with internal collaborators to understand business needs and opportunities specifically related to application/IT platform solutions.

• Provides analysis for planning and implementation of low to medium complexity systems and upgrades and process changes.

• Reviews new or upgraded application functionality with business partners (including training) to help them prepare appropriate training and procedures updates for their teams.

• Performs and coordinates business and application/IT platform support; analyzes discrepancies and system failures.

• Facilitates and performs application/IT platform resolution activities to minimize business impact and avoid future exposure; informs team leadership and business partners of business implications associated with those events and develops recommendations to mitigate future impact.

• Maintains understanding of business processes, supporting applications/IT platform, and strategic direction.

• Collaborates and exchanges information with team members, partners, and information services to ensure dependencies, risks, and opportunities are identified.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Current participant in one of the following Hiring Our Heroes Fellowship Programs: 24-3 Hiring our Heroes (HOH) Cohort or a current USAA contractor in the Non-Direct, 24-2 HOH program.

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 2 years work experience in analyzing IT business processes, software application/IT platform design and/or IT documentation, with an understanding of application/IT platform data systems and operations.

• Developing knowledge of Microsoft Office tools.

What sets you apart:

• Rating system experience or strong programming skills (Python, R, VBA).

• Experience implementing within the SDLC (Software Development Life Cycle).

• Experience in iterative development using Agile principles.

• P&C Insurance experience – Pricing and/or Underwriting experience.

• Demonstrated problem-solving skills.

• Proven ability and desire to learn new technology and programming method.

What we offer:

Hiring Our Heroes Fellows are paid by the HOH program.

If selected for a full-time role, USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The hiring range for this position is: $61,110.00 - $116,800.00.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.