customer service rep.

• san antonio , texas

• posted 3 days ago

job details

summary

• $17 - $17.01 per hour

• temporary

• high school

• category sales and related occupations

• referenceAB_4667504

job details

Are you passionate about delivering exceptional customer service? At Randstad, we're committed to creating a pest-free environment while building relationships with our customers. As a CSR, you'll be the friendly voice and problem-solver our clients rely on to keep their homes and businesses safe and comfortable. For faster consideration, email your resume to ana.valenzuela@randstadusa.com Minimum Requirements:

• Must have 1 year of previous customer service experience

• Entry level customer service skill and technique

• Basic / entry level understanding of computers

• Entry level skill on use of company telephone features and how to use them

salary: $17 - $17.01 per hour

shift: First

work hours: 9 AM - 6 PM

education: High School

Responsibilities

• Provide positive customer experiences that significantly affect the customer's likelihood to continue to use and buy additional service from HomeTeam Pest Defense. The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense.

• Provide information to prospects and initiate new service

• Answer questions, research problems, resolve issues, provide pricing (non-termite), schedule service(s) and provide closure for customers

• Interact with customers/prospects by scheduling various pest and builder related services using the Route Point software

• Resolving customer problems with invoices and billing questions

• Conduct telephone conversations with customers about issues surrounding their service in a professional manner

• Enter service-related notes in system software

Skills

• Active Listening

• Telephone Etiquette

• Basic Software Skills

• Customer Service

• Typing Skills

Qualifications

• Years of experience: 3 years

• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

get in touch

we are here to help you with your questions.

AV

ana valenzuela

• ana.valenzuela@randstadusa.com