Details

Open Date 08/06/2024

Requisition Number PRN39453B

Job Title Graduate Student Coord II

Working Title Student Engagement Coordinator

Job Grade E

FLSA Code Professional

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

Monday – Friday

Note: In rare cases, a student event may require evening or weekend support, at most once per month.

This job is considered “essential.” Therefore, it is required that the employee be on campus, in person.

VP Area Academic Affairs

Department 00033 - Executive Education

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range 45,000 to 56,000

Close Date 09/23/2024

Open Until Filled No

Job Summary

The David Eccles School of Business is seeking a talented, energetic professional as a Student Engagement Coordinator for the Full-Time MBA program to support students from acceptance to graduation. Student onboarding, academic advising, office management, program and event coordination, outreach, and maintaining records are all essential functions of this position. The position is student and external facing, requiring extensive interaction with incoming and current students, alumni, faculty, vendors, and other school and university staff. This person must have strong communication and project management skills, have a high-quality service orientation, be an effective team player, and be an excellent organizer to handle multiple tasks.

This job is considered “essential,” requiring the employee to be on campus in person.

Responsibilities

Student Advising

• Serve as a primary resource for MBA students, providing information and strategic guidance on degree and certificate-related issues such as graduation requirements, course planning, and registration.

• Work with students to ensure ongoing satisfaction with the program and successful progress toward degree completion.

• Utilize online tools such as the Degree Audit Reporting System to monitor and assist students with timely academic progress, exploration of various academic options, and course selection.

• Participate in recruitment, admissions, retention, and student engagement activities.

• Collaborate with academic units and student services departments throughout the university to facilitate comprehensive student support.

• Assist with the development and implementation of new programs, events, and other projects as needed.

Academic Course Management and Event Support

• Plan, implement, and ensure the quality of Full-Time MBA class days by coordinating with faculty and arranging logistics for students.

• Assist faculty with the setup of their Canvas courses, arrange for TA support, and provide overall course support throughout the semester.

• Plan and execute MBA events, such as student and alumni networking events, graduations, and prospective student events.

• Reconcile payments and billing to appropriate accounts.

• Maintain accurate and detailed records of events, including candidate and student information, and provide suggestions for improving future events.

Recruiting & Admissions

• Assist with recruiting and admissions event preparation and execution, including significant interpersonal communication to discuss program details with prospective students via phone, email, and in person.

*This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Use office equipment, including a desktop computer

Lift up to 20 pounds

Communicate to perform essential duties

Work both independently and within a complex structured team

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

Bachelor’s degree or equivalency (one year of education can be substituted for two years of related work experience).

2 years’ of related experience.

Demonstrated human relations and effective communication skills

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

• Bachelor’s degree and two years of previous experience in one or more of the following areas: advising, student recruitment/retention, or related student services. Experience should demonstrate a proactive and innovative approach resulting in measurable outcomes in retention, graduation, and academic planning; or any equivalent combination of experience and education that provides comparable knowledge, skills, and abilities.

• Experience working with graduate-level academic advising.

• Knowledge of current issues and theories in public and higher education, college academic advising, student recruitment, retention, and student success.

• Proficiency with Microsoft Office applications, data retrieval, student information systems, and student degree auditing reports.

• Experience in designing presentation materials and delivering presentations.

• Experience in organizing and planning special events.

• Effective verbal and written communication skills.

• Proven ability to provide high-level, fast-paced customer service in a student services environment, prioritizing student success in their approach to academic advising.

Type Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.